David Wilson's Toyota of Las Vegas

I ordered a 2024 RAV4 from incoming inventory posted on their website. Your dealership requires negotiating the sales price and a non-refundable deposit prior to vehicle arrival. You had additional $5,000 market adjustment plus a way over-priced $1,999 for a desert protection package on top of MSRP plus a $500 document fee and $20+ for some other fee. When car arrived a couple weeks later you wanted it off the lot ASAP and didn’t seem to complete normal Pre-Delivery Inspection. You had me sign all paperwork before having a chance to inspect the vehicle and when I had a chance to inspect it I felt rushed and didn’t notice a scratch on the driver’s side passenger door. I noticed it when I got home and sent pictures but you said I had already signed for the vehicle so only offered touch up not a proper fix at a body shop. You did not open the manuals packet where you are supposed to fill out and review the pre-delivery inspection and findings. Also you installed an alarm system I didn’t want to buy and tried to sell it to me.

Good service, friendly people They're very professional, the service clean, very nice and big place to wait, professional personal

The experience is good. Sometimes the communication on repair status and timeframe could be better.

Beside the negotiation process everything was good..all of the David Wilson team members did a great job in making feel comfortable with there impeccable service

The experience is good. Sometimes the communication on repair status and timeframe could be better.

Efficient The experience was fast and efficient, Eduardo took good care of us and was good enough to let us know we had 3 free services since we got our car used. Especially since the dealership themselves did not let us know this info.

Not as good as before Did not reset when service needed Waited over half hour for car wash after asking 3 times

Our agent, Fermin is very accommodating, knows his job and kind as well as the finance manager.

Excellent service. Helpful and knowledgeable. Felt like family, cares about your needs and helps out with knowledge or services. Extremely Satified and will continue to bring my car for more.

Great service friendly customer service I’ve been getting my Toyota vehicles for 15+ years.