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David Wilson's Toyota of Las Vegas

(2,087 reviews)
Visit David Wilson's Toyota of Las Vegas
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
2013 state dealer award
View 2 awards
2013 state dealer award 2013 state dealer award
New (866) 771-5968 (866) 771-5968
Used (866) 771-7688 (866) 771-7688
Service (866) 772-1071 (866) 772-1071

Reviews

(2,087 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of David Wilson's Toyota of Las Vegas from DealerRater.

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the best dealer people nice conversation they understand

the best dealer people nice conversation they understand what you want and need i came out so happy and of course with a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Me gustó como a tiende a la jente son amables con todos

Me gustó como a tiende a la jente son amables con todos me gusta mucho

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My dealer did very well working with me while giving me

My dealer did very well working with me while giving me the best deal possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Always amazing whether it’s getting my cars serviced or

Always amazing whether it’s getting my cars serviced or picking out my next one this dealership! Been coming here for years, multiple cars, they treat you so well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I felt like the deal was rush and not everything was

I felt like the deal was rush and not everything was explained right and now I’m stuck with a lease again when I wanted to finance a car not lease

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff was horrible with me.

The staff was horrible with me. Bad customer service I will never come back to Toyota again. They are a bunch of snakes trying to leak you for all your money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Craig, Please accept my apologies this type of service is never our intention. I see you bought out your lease. Would you please let me know how you felt mistreated so I can talk to my sales team to ensure this type of service never happens again. I also notice you mentioned Marc Cassell, but he doesn't work in the retail sales department so it would be nice to get some details about your transaction. You can email me at chanley@toyotaoflv.com

The dealership was nice and pleasant except the loan

The dealership was nice and pleasant except the loan officer, he needs to back Toyota up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excelente atención y servicio sus empleados muy

Excelente atención y servicio sus empleados muy colaboradores y atentos Lo recomiendo gracias por ayudarme

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I went in not really knowing what I was looking for and

I went in not really knowing what I was looking for and simply expressed my wants and needs and just by that they delivered! Frankie was beyond helpful in showing me every aspect and detail of what I was purchasing. He was patient with me throughout the whole process. I was not only satisfied by the experience but also how well they listened and delivered. The purchase was smoother anywhere else I have ever went to purchase a car. Overall I will recommend Frankies services to family and friends who are looking into purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I would give 0 stars if I could.

I would give 0 stars if I could. We purchased a vehicle from Frankie on 6/22/24, and after reviewing the contract the next day, realized that he completely misled us as to how much the vehicle would end up costing us overall, and just about every aspect of the deal. We went back on Monday 6/24 once they were open again, and sat down with Frankie and Andrew to discuss the issues. All they did was talk in circles and try to explain away all the lies we were told, and then gaslight us and try to make us believe that it had all been explained to us correctly and clearly, and that we somehow misunderstood. They interrupted me repeatedly when I was explaining what Frankie had told us and how different it was from what was on the contract and what they were now saying, and became condescending toward me. They asked what they could do to make it right, and then told me that it wasn’t possible and only were willing to admit to and “fix” one small discrepancy of $1600, when they are charging us over $23,000 more than we were led to believe, plus additional interest on that amount. DO NOT GIVE THEM YOUR BUSINESS! They are dishonest, and will use sleazy sales tactics to rob you of your money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.