Reviews
Write a reviewAmazing
I had the best help here, Jacob Olsen is the best! He was very helpful in helping me get my very first car! I love it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review. We really try hard to make it happen
Great experience!
These guys are fantastic. Jacob is great to work with. We have had a positive experience both times we have purchased a vehicle from them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fair, Quick, & Easy
Great prices and very helpful service. They were honest and made it painless. I got a perfect car for my situation. After a while of searching I felt good about the deal I got and was pleased with the every part of this experience. Certainly will return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Truthfully impressed
I was blown away at the dedication from the entire rich team, going out of their way for me to get the perfect car! Not only did they go out of their way but they made sure I got a manageable vehicle for hauling my kids as well, I would definitely recommend this place and I’m glad I got my very first car here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great team. Great car buying experience!
I've had the pleasure of purchasing two vehicles from Rich's. They offer a great vehicle buying experience with a helpful and knowledgeable team. If problems occurred with my vehicles, they were quick to get the issues resolved. I look forward to future vehicle purchases with Richs Cars and Credit! Thanks guys! I love my Hyundai Genesis!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always a great experience!
Everyone is so kind and efficient! They do whatever they can to get you a car you love and feel comfortable in! Thanks for the help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Absolutely amazing
Jacob is the one who helped me through all of this and he did such an amazing job. He constantly kept in contact with me in a timely manner, and worked hard to make sure I was approved for a car that I was happy with. I have never had a better experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rich's rocks!
I've been in the market for a long time for a car. Jacob helped me find a fantastic car and I got an amazing deal on it. The process was easy and painless. Im so excited about my new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Honesty
I went to Rich's a few times to look at cars. The first impression I got wasn't great. As I wandered around I saw several cars with flat tires and I felt like I couldn't trust them to sell me a reliable vehicle. Over the course of the past week I started looking online for cars I wanted to test drive. All of them were at Rich's. I broke down and decided to go check them out and give them another try. I am so happy I did. Jake, our sells representative, approached myself and my fiance and we honestly told him we wanted to look but weren't eager to jump into a vehicle. He didn't hover and make us feel pressured into anything on the lot. He let us test drive multiple vehicles and we left to discuss what we did and did not like. We came back the very next day to purchase our vehicle. If the last experience was my first I would give this place 5 stars easy. The paperwork was easy, the customer service was amazing and overall experience was great. Also I felt very comfortable in the environment and felt like I was treated with respect. Thank you so much for such a great, stress free car buying experience. You guys are wonderful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Big smiles and fat wallets.
Jacob was seriously great to work with. He listened to and answered all our questions and got us the exact right vehicle. Took our old car in on trade, saved us money on our loan and hooked us up with the coolest minivan, this side of the Mississippi!! If you’re vehicle isn’t perfect, stop by and let Jacob hook you up with a sweet new ride.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
