Reviews
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Best car buying experience I have ever had. Jeff Martin and Zach made me feel like a first class customer from quote to pick up Blows Bmw and Audi service away. So glad I made the switch to Lexus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for leaving this feedback about your recent Lexus purchase. We take customer service seriously.
Always great service!
Northtown Lexus consistently provides excellent service. It’s apparent their focus is on the customer experience, which is so important today. They’re quick and thorough, and make the process easy. Oh, and the vehicles are fab!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for noticing our customer service. We try very hard to make sure every customer gets the white glove treatment they deserve.
Outstanding Service
Along with my Lexus, which I have had for almost 12 years, I now bring all vehicles here for repair. They do a great job and I have never had a negative experience. Outstanding!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for this and your continued business. Our Lexus service department is the best!
Swanny
No complaints. Everyone polite, knowledgable and great service. It's a pleasurable experience every time. If you are in the market for a new car give North town lexus a shot. You won't be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5 star rating and the vote of approval. We appreciate it.
Very, Very Satisfied with Product/service
People person service Excellent product Salesman top shelf Location and condition of show room are easy to find and exit Will be back to purchase another lexus
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing this. We appreciate it and look forward to seeing you next time.
Excellent service!
Lexus provides excellent service. The sales associates are professional and attentive. The waiting facilities are very accommodating. There are several beverage selections. The waiting area and lavatories are always clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this feedback about your experience and our facilities. We appreciate it.
Great experience!
I have leased two cars from this dealership...Rick is great to work with ...always answers all my questions and is always prompt! Brian the finance manager is great also! They build a great rapport with their customers! I highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for providing this feedback. We really appreciate it.
Best Dealership Hands Down
The place runs like clockwork. Every visit makes you feel like you're their prize customer. Can't imagine what I'd recommend for improvements as none are needed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wow, what a glowing review. Thank you so much for this, we appreciate it greatly.
Buying used vehicle
Simple and painless process Bought a used vehicle that was a pre auction trade in. Process was easy and painless. They did all the paperwork and we drove out with the vehicle same day
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glad to read things went quick and easy. Thank you for this review.
Great dealership, painless purchase!
Long time Lexus customer at several different locations. My experience at each one has been top shelf but Lexus of Buffalo has been a true cut above the best in comparison. Zach and Greg are the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Zach in sales and Greg the service manager are class acts for sure. We appreciate your continued business and loyalty to us as well as this nice review. Thank you.