De Anda Auto Sales Inc

I work with Junior on a 2010 Ford Expedition EL. I requested additional photos and asked questions. He was honest and provided the details I requested. We drove nearly 8 hrs to get this rig and it was exactly like was presented. Junior was great!

Handed keys to a car that was very tightly parked. Took for test drive. Salesman refused to sell the car as it had an issue. Told him to call me when issue was fixed. Issue fixed, car on line for sale,.Never received a call. Found the same car with less mileage elsewhere for 20% less. So I bought it instead.

Very disappointing Send an email on their webpage. Asking to get information on a pickup never called me never responded. I tried calling them, they said they'd have somebody call me back. Nobody ever called absolutely terrible.

Sent a message to the dealer through CarGurus and never got a single response. Not sure if it's the dealer's fault or CarGurus, but either way it appears my business wasn't valued.

They go to the absolute maximum price they can while still being in the ‘fair’ bracket on Kelly blue book and use that as some argument point. They have this FRS on their lot that has a fully custom exhaust system, air intake, suspension, custom wheels, and rear seats removed and have absolutely no record of any tuning done to the ECU. Not tuning the ECU with extensive modifications like that can horrendously damage the engine and they have NO clue if it has been tuned or not. Super xxxxing sketchy. Their price would be somewhat decent if the car was stock, but it clearly has been beat on and modified. Modifying your car like that reduces the lifespan if done improperly and pricing a car like that as if it were clean and stock is completely unwarranted and unjustified. After I talked to them about this they removed all photos showing modified parts on their site listings. Yikes..

I called on Saturday, told edgar to send pa to my banker. approved on Monday, called back talked to Ed, told him I would be down Friday to purchase, was told they could not hold vehicle unless I put down deposit. I did. they held the car for me. it was a 4 hr drive one way. they took off $500 off negotiated. todd j.

I sent an email using their online contact form, but didn't receive a reply. I called to follow up and was told they guy who checks email has been busy and is out buying cars and no one else can access the email. Also was told that an online credit application can take a long time to process and since I wasn't local it wouldn't be approved, they only work with local people. I didn't want a loan now submit a form for one. When I mentioned my online submission the guy cut me off and mentioned the above before I had a chance to tell him my online submission was an email...not a loan form. No reply to an email using their contact us process and then to be told had I wanted a loan it would take a long time and not be approved is enough for me. I wouldn't buy from them because of this. They must sell a lot of cars to not need business. Wow.

I went to Deanda to look at a vehicle. The car was in good condition. But, they refused to lower the price of the vehicle, knowing that it is 1500 dollars over priced.

Bought a 11 Chevy Equinox 2 days ago, transaction was smooth and quick, was out in less then 20 min also got a 2nd set of keys!

Talked with Edgar about buying a used vehicle, told him what I wanted, and he said they would hold the vehicle for me for a week until I could get down to look at it, since I live 5 hours away. They sold the vehicle a few days later leaving me with nothing. Poor business practice. Would never want anyone to buy from here