[{"id":314940,"firstName":"Jonathan","lastName":"Williams","titleText":"Audi Brand Specialist","emailTxt":"JONATHAN.WILLIAMS@herbchambers.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/5a6c1924689e.jpg","drDealerId":289,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1441065600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":553346,"firstName":"Stephanie","lastName":"Bagu","titleText":"Sales Consultant","shortBioText":"","emailTxt":"Sbagu@herbchambers.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/fbd10b036522.jpg","drDealerId":289,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":597851,"firstName":"Frederick","lastName":"Stoudemire","titleText":"product specialist","emailTxt":"fstoudemire@herbchambers.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/dda0457a4307.jpg","drDealerId":289,"dealerEmpStartDtUtc":"1556668800","industryStartDtUtc":"823132800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":237648,"firstName":"Kayla","lastName":"DiPaolo","titleText":"Sales Manager","emailTxt":"KDiPaolo@herbchambers.com","combinedEmpAvgRatingNbr":4.1,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/2306bfbdd400.jpg","drDealerId":289,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":553400,"firstName":"Arlene","lastName":"Mejia","titleText":"Client Care Specialist","emailTxt":"Amejia@herbchambers.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/fc8b2334f188.jpg","drDealerId":289,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":559663,"personPtyId":53922582,"firstName":"Patrick","lastName":"Chahwan","titleText":"General Sales Manager","emailTxt":"Pchahwan@herbchambers.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/32fd24d9f7b5.jpg","drDealerId":289,"industryStartDtUtc":"1212278400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":237649,"personPtyId":51969437,"firstName":"Chris","lastName":"Garvin","titleText":"Sales Consultant","emailTxt":"CGarvin@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/0ac4a546bcc9.jpg","drDealerId":289,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":597852,"firstName":"Steven","lastName":"Claudio","titleText":"Product Specialist","emailTxt":"sclaudio@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/795be127552e.jpg","drDealerId":289,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":553348,"firstName":"Tyler","lastName":"Hopkins","titleText":"Sales Consultant","emailTxt":"Thopkins@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/d023603005b6.jpg","drDealerId":289,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"489024000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":553363,"personPtyId":51969444,"firstName":"Cathy","lastName":"Vautrinot","titleText":"Business Development Manager","emailTxt":"Cvautrinot@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/09a13bda2d08.jpg","drDealerId":289,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"1314835200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":553356,"personPtyId":54013329,"firstName":"Derek","lastName":"DeSimone","titleText":"Pre-Owned Manager","emailTxt":"Ddesimone@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/81cf08b4d03d.jpg","drDealerId":289,"dealerEmpStartDtUtc":"1435708800","industryStartDtUtc":"1275350400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":583886,"firstName":"Jeff","lastName":"Diaz","titleText":"Sales Consultant","emailTxt":"jeffrey.diaz@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/d6852c071e9c.jpg","drDealerId":289,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":553368,"firstName":"Marlyn","lastName":"Mejia","titleText":"Client Care Specialist","emailTxt":"MMejia@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/3bd1f6360f35.jpg","drDealerId":289,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":553361,"personPtyId":52912807,"firstName":"Steve","lastName":"Lafond","titleText":"Service Manager","emailTxt":"Slafond@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/275e2430e66c.jpg","drDealerId":289,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":553343,"personPtyId":52330367,"firstName":"Chris","lastName":"Downs","titleText":"Inventory Manager","emailTxt":"Cdowns@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/f9752e23212b.jpg","drDealerId":289,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"1430438400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":553344,"firstName":"Scott","lastName":"Pann","titleText":"Brand Specialist","shortBioText":"Hi, I'm Scott, I've been in the auto industry for 15yrs and love it. I take my position seriously but always find time to have fun. I'm organized and detailed which allows me to be on the ball and prepared for any and all situations.\r\nI relish in giving the Audi Experience and I'm proud to say I am a brand ambassador to the fullest. A recent client said to me \"I do appreciate your dedication/honesty and hustle!\" It's affirmations like this that reminds me I'm doing the right thing for my customers. Thank you everyone for allowing me to be apart of your car buying experience.","emailTxt":"Spann@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/5d1c389b4e85.jpg","drDealerId":289,"dealerEmpStartDtUtc":"1406851200","industryStartDtUtc":"1088640000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":553487,"firstName":"Sydney","lastName":"Weeks","titleText":"Parts Manager","emailTxt":"Sweeks@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/8be750248f66.jpg","drDealerId":289,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":553360,"personPtyId":52094172,"firstName":"Tim","lastName":"Veiga","titleText":"General Manager","emailTxt":"TVeiga@herbchambers.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/289/employees/0d180a35cf97.jpg","drDealerId":289,"certifiedEmployee":false,"deptDscrp":"Management"}]

Audi Brookline

4.5 out of 5 4.5
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Audi Brookline Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2014

Buying a car doesn't need to be a stressful experience. The staff members at Audi Brookline are attentive and knowledgeable, utilizing years of automotive experience to answer every question you may have about your next car. We are looking to build a long-lasting relationship with every person who comes into our dealership, which is why we not only sell new cars, but

...



Our professional and well-trained staff is ready to assist you with your automotive needs. All Herb Chambers Dealerships work hard everyday to make sure each and every one of our guests feels completely satisfied. Please contact me with any suggestions or comments you may have.

"We have a strong and committed sales staff with many years of experience satisfying our customers' needs!"

Reviews

4.5 out of 5 4.5
184 lifetime reviews. Includes reviews of Audi Brookline from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 5, 2019

    i would suggest to anyone to use Jonathan fair, calm, knowledgeable and will help in any way (he actually delivered our new car to Winchester because... we had sold our old car)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jonathan Williams

    Audi Brand Specialist

    (5.0) 16 reviews

  • 5.0 out of 5
    September 24, 2019

    Great to deal with. Really appreciate the willingness to work through email rather than being pressured to come in. Everything was easy and smooth. Pickup... was a breeze.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jonathan Williams

    Audi Brand Specialist

    (5.0) 16 reviews

    Arlene Mejia

    Client Care Specialist

    NOT RATED

  • February 22, 2016

    Best experience buying a car that I could have asked for! I ended up getting a gorgeous 2016 Audi S5 for a better deal than anyone else around! My sales... rep, Ryan Beattie's professionalism and knowledge of the Audi line was impressive and comforting The manager Gabe was also a pleasure to talk to No one was pushy and they are as excited about the cars as I was Definitely would recommend Audi of Brookline!! Thanks guys!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Ryan, he's certainly a wonderful asset to our tea...m. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Gabe Despres, General Manager

  • 5.0 out of 5
    September 23, 2019

    Jonathan, It was a pleasure working with you and I look forward to doing business with you again soon. You are truly a A+ salesman who goes the extra... mile for the customer. I really enjoyed working with you!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jonathan Williams

    Audi Brand Specialist

    (5.0) 16 reviews

  • 5.0 out of 5
    September 18, 2019

    I feared that the process of ending one Audi lease and beginning a new one would be a nightmare, especially given that my husband is ill and could not... participate. But Jonathan Williams (with whom we worked 3 years ago) made it so easy. He went FAR beyond what was required to create an efficient, easy, and even enjoyable transfer. All my questions and concerns were dealt with knowledgeably and immediately. He was consistently available, responsive and --- KIND! I could not be more appreciative. Joan Subrin

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jonathan Williams

    Audi Brand Specialist

    (5.0) 16 reviews

  • 4.0 out of 5
    September 17, 2019

    they were very patient and for us even tho we we were thinking about so many cars and we were having trouble with thethe finance but they helped us so... nice and we had an amazing experience here.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Stephanie Bagu

    Sales Consultant

    (5.0) 6 reviews

    Arlene Mejia

    Client Care Specialist

    NOT RATED

    Patrick Chahwan

    General Sales Manager

    NOT RATED

  • 5.0 out of 5
    September 15, 2019

    September 15, 2019 Great service again from Demtsom Berhe! A real master, dedicated, loves his work. He stayed late on Saturday and worked Sunday to get... my car ready for Monday morning when I have to be at work early! He did such a beautiful job too, in spite of the center being in the middle of renovation. The best service I ever had. Thanks again, Demtsom! Mikhail Vydrin, MD

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 7, 2019

    They took the time to listen and accommodate me within my constraints, we ended up with a solution that was reasonable and the process was very smooth

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Stephanie Bagu

    Sales Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    September 2, 2019

    Johnathan Williams, my dealer, did his best to get the deal done. It was a great work which I appreciate. I look forward to continuous work with the dealership....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jonathan Williams

    Audi Brand Specialist

    (5.0) 16 reviews

  • 5.0 out of 5
    September 2, 2019

    Jonathan was exceptionally pleasant, meticulous about the details of the car, took his time and was open to all questions. He also followed up with us... after the purchase to make sure there were no further questions. Outstanding experience. Mark Shankman

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jonathan Williams

    Audi Brand Specialist

    (5.0) 16 reviews

    Kayla DiPaolo

    Sales Manager

    (4.1) 25 reviews

View More Reviews