Skip to main content

Audi Brookline

(1,028 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2016 consumer dealer award

Reviews

(1,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Brookline from DealerRater.

Want to share your experience with this dealership?

Write a review

Silvio made vetting my new car easy!

Silvio made vetting my new car easy! I told him I was very decisive and I didn’t want to spend all day at the dealership. I responded to a promotion I saw online and wanted it exactly as advertised. He delivered! I signed that day with the exact car and model I wanted, and a value for my trade in was pleased with. He made the process easy and was respectful of my time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Silvio made your car-buying experience easy and efficient at Audi Brookline! It's great to see you got the exact model you wanted! Enjoy your new ride!

Kervens and the team have provided exceptional guidance

Kervens and the team have provided exceptional guidance and service over the past 3 years. Even off of warranty now I still return because I know the care and attention to detail this service team provides. There is an Audi dealership closer to me and I choose Brookline for the amazing staff and service beginning with Mr. Kervens Noel, would give 10 stars if I could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tirzah, we're over the moon to know that you've had a positive service experience with Kervens and our team at Audi Brookline! Your trust in us, even after your warranty period, means a lot. We'll continue striving for those 10 stars every time - thank you so much for choosing us! Safe travels!

Patrick gallo was extremely helpful with my situation.

Patrick gallo was extremely helpful with my situation. Very professional and walked me through the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Patrick was able to assist you effectively at Audi Brookline. We always aim for a smooth process and it's great knowing we hit the mark!

Dealer response

We're delighted to know that Patrick was able to assist you effectively at Audi Brookline. We always aim for a smooth process and it's great knowing we hit the mark!

Always enjoy working with Audi Brookline.

Always enjoy working with Audi Brookline. They are attentive to detail and easy to work with. Love the new showroom!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Barbara! We're so glad to know that you had a positive experience with us at Audi Brookline and that you love our new showroom! Thanks for the review, we appreciate your support.

Staff was courteous and knowledgeable with no high

Staff was courteous and knowledgeable with no high pressure techniques.. Made helpful information available to ease decision on what model, what options, etc. Kept in touch gently over a period of several weeks while family matters delayed our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know our team at Audi Brookline was able to provide you with a pressure-free and informative experience. We understand that buying a car is an important decision, so we always aim for patience and understanding. Thanks for your review!

Buying a car from Chris Garvin is a true pleasure!

Buying a car from Chris Garvin is a true pleasure! He is no nonsense and extremely responsive !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your 5-star car-buying experience with Chris at Audi Brookline! We'll see you next time! Have a great ride!

Excellent service center.

Excellent service center. Aramayis is very detailed and thorough and supportive and I know my car is in good hands with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi PatsFan! We're glad to know that Aramayis and our team at Audi Brookline have been able to provide you with the excellent service you deserve. Thanks for trusting us with your car!

The technicians were very professional and very

The technicians were very professional and very knowledgeable of the situation explained everything in detail and was very fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Anthony! We're glad to know that our technicians at Audi Brookline were able to provide you with a detailed and efficient service. Thanks for the positive feedback!

Kervens Noel was very informative, professional,

Kervens Noel was very informative, professional, friendly, kind excellent service! Audi Dealership at Brookline is definitely a place to be for service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Maria! We're so glad to know that Kervens provided you with excellent service at Audi Brookline! We appreciate your kind words and look forward to serving you again. Safe travels!

Great dealership - Silvio was fantastic to work with -

Great dealership - Silvio was fantastic to work with - made the process smooth and easy! Super happy with everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know you had a smooth and easy experience with Silvio at Audi Brookline! Thanks for the positive feedback, we appreciate it. Enjoy your new ride!