Reviews
This is my third vehicle purchase from Eagle River Ford. They are quick to resolve any issues, and answer all questions. Very satisfied. And the crew there is great.
This is my third vehicle purchase from Eagle River Ford. They are quick to resolve any issues, and answer all questions. Very satisfied. And the crew there is great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They did a good job of finding the right product and got me in in a timely matter
They did a good job of finding the right product and got me in in a timely matter
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
As always, Tobi Machak got our appointment scheduled and we check in. Service was completed and we were on our way in less than 45 minutes. Tobi is always a pro and so pleasant to work with!!
As always, Tobi Machak got our appointment scheduled and we check in. Service was completed and we were on our way in less than 45 minutes. Tobi is always a pro and so pleasant to work with!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Justin in sales is stellar! The Eagle River Ford Service department is on their last leg with me. I bought a brand new F250 (order) from Justin, and I've had it in now 3 times for issues with trailering - the main reason for buying the truck - and the issue still carries on and I cannot tow safely or effectively. Truck is pushing a year old and unresolved by them. I'm on my last leg and this would likely prevent me from buying or taking my truck for service there in the future, which is too bad, because Justin was amazing to work with.
Justin in sales is stellar! The Eagle River Ford Service department is on their last leg with me. I bought a brand new F250 (order) from Justin, and I've had it in now 3 times for issues with trailering - the main reason for buying the truck - and the issue still carries on and I cannot tow safely or effectively. Truck is pushing a year old and unresolved by them. I'm on my last leg and this would likely prevent me from buying or taking my truck for service there in the future, which is too bad, because Justin was amazing to work with.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Trusted service at a reasonable price. Easy to make appointments and great communication while vehicle is being serviced.
Trusted service at a reasonable price. Easy to make appointments and great communication while vehicle is being serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I wanted to thank you all for helping us get into the camper. Jake did a great job. Only complaint is that I didn't really understand the added cost and details around the 7 year warranty. Purchase and pick up went super smooth!
I wanted to thank you all for helping us get into the camper. Jake did a great job. Only complaint is that I didn't really understand the added cost and details around the 7 year warranty. Purchase and pick up went super smooth!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jordan Kohlman was our sales consultant. He did a great job answering all of our questions without being pushy. He also helped us get the infotainment set up as this was our first new vehicle in many years. We would definitely buy from Jordan again.
Jordan Kohlman was our sales consultant. He did a great job answering all of our questions without being pushy. He also helped us get the infotainment set up as this was our first new vehicle in many years. We would definitely buy from Jordan again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They did a great job and went above and beyond to get my truck taken care of.
They did a great job and went above and beyond to get my truck taken care of.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone I met was very helpful, on the phone and. In person. I had a very good experience and look forward to more of the same. Thank you Tobi and ERF.
Everyone I met was very helpful, on the phone and. In person. I had a very good experience and look forward to more of the same. Thank you Tobi and ERF.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
As always, courteous and professional. Very knowledgeable and frindly staff. Tobi and Jish have been very helpful and understand the wants and needs for my car.
As always, courteous and professional. Very knowledgeable and frindly staff. Tobi and Jish have been very helpful and understand the wants and needs for my car.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair