Eden Prairie Nissan

I purchased a 2007 Lincoln MKX on February 18,2013 from Feldmann Nissan, My experience was very good, the sales person Katie Sherman was a delight to work with, she was very personable and she showed great customer service she was very easy to talk to and she understood what my goal was to purchase the vechile. She made sure that all my needs were met in a timely manner. I was able to purchase the SUV the same day and she made sure that no small detail was overlooked. I would recommend Katie and her team to anyone looking for a new or used vechile. It has been several years since I purcharsed a vechile and i was nervous about the whole process, I was matched up with a sales professional that understood my needs and I was at ease in Kaite's care. She is a great asset to Feldmann Nissan.

Ashlee was so thorough, helpful and kind. It makes me realize that I will come back for future service. Thank you for the top notch service.

If you need to lease or purchase a car, then go see Phil Trovato and Feldmann Nissan. Phil is fantastic. He walked us through the car selection and purchase process with class. He laid out our options and then made thoughtful recommendations. Contrary to certain salesman stereotype, he was never pushy or overbearing. It certainly explains why my in-laws recommended that my wife and I visit with Phil and Feldmann when our 10 year compact died on the side of the road. Phil was a great partner in the purchasing process. We knew at every step that he was working hard to make sure that we got a great deal.

Jesse did a fantastic job of listening to what I was needing in my next car, and with Troy's fantastic way with numbers I was also able to get some of the comforts I wanted! Great dealership with fantastic employees.

Jim got me every deal possible! I have worked with Nissan for years without issue. They always give me good cars, and they help me maintain those cars well.

I've known Jesse for several years now. We first met Jesse shortly after the birth of our first child as we were car shopping. Jesse connected with us right away and was so easy to work with. He didn't pressure us - he understood our needs and knew that we were long-time Nissan owners and Feldmann customer. It was the easiest car buying experience I had ever had (he even rocked our baby for us while we went on a quick test drive). I can always count on Jesse to be there when I need something either from a service or sales perspective...He is customer focused and a fantastic asset to Feldmann Nissan. Now that Jesse is in Service, We hope to continue doing business with Jesse and Feldmann's for many years to come.

Amanda was extremely kind and helpful with her duties. She comes to the customer after they agree to purchase a vehicle and explains other offers that are available. She doesn't push to make the purchase, rather she informs them we can put into a wish list for future. She has the knowledge and training to do her job effectively and has a very good attitude towards all customers. I thank Amanda for her assistance!

This is my 4th car from the dealership. I worked with Mark this time and it was the best experience I have had. He is friendly and detailed without the typical salesperson pushiness. Definetly see Mark when you are looking for your next car/truck. He fit me in the Altima which fit both my car needs and financial needs without any pressure.

I had the pleasure of dealing with Jim Hayes this summer while shopping for a new car. He and everybody at Feldmanns made buying a new car an easy and fun process.I would highly recommend them!

First I must say that the people and the service at Feldmann are always congenial and helpful. The facilities are comfortable and have free coffee, cookies, and even complementary shoe shines and manicures for those interested. I've had issue with my iPad connecting to their WiFi. It shows a strong signal, but for whatever reason I can't get data to flow...even bring up my email. I tried several different apps, and even tried the same with my Android phone....but could not effectively use their wireless. I conversed with other customers who have had similar issues. Not really a huge problem as I always bring a book as a backup. My primary issue/complaint (and I don't think this is necessarily a unique Feldmann trait) is their ability to find problems every time I come in for a simple service. I just bought my car (2010 Maxima) from them 4 months ago where there was "full inspection" done before finalizing the sale. I come in for a 1000 mile inspection (free of charge) and a $15 oil change, and the first thing they find is my battery is really bad. They said it's so bad, that they had to jump it to get it back into the service area. This is concerning only because in the 4 months I've had it, it NEVER failed to start, even at -10 below C. Yet I start it and drive it in without a problem, and they say it wouldn't start when they went to move it. Hmmmm. They replaced it for a mere $200 that they discounted a little for me after I referenced a service coupon online. Second, they say my tires have dangerously low tread wear. Another wow....they weren't dangerous 4 months ago when they sold it to me. Now they want to put 4 new tires on with options starting at $1000. I passed on the tires (as I know I can get the same ones quite a bit cheaper elsewhere), but I did get the battery so that I didn't have my car die the minute I leave their dealership. The battery did come with an 84 month warranty which parallels the warranty I purchased when I bought the car, "so I got that going for me....which is nice". I get that dealers have to make a profit. I mean, who's gonna pay for the shoe shine guy's time, right? My problem on this particular visit (though again, not a unique up-sell dealership experience) was they just sold me this car in October...and amazingly it already needs $1500 worth of work, and all on stuff NOT covered by the warranty I purchased. It's possible my use pattern might have influenced the battery being run down and my tires getting to a concerning shallowness, but again...never had issues with tire slippage or my car starting before I went in to see them. Again, this is not unique, as I had the same experience at a Honda dealer for my 2005 Odyssey. Lucky for me, I know a nice an honest guy who does work out of his garage that has done fantastic work for me and my extended family. He even tells me if the work should be covered under warranty by the dealer. He will be my first stop every time I need work done.