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Ferman Buick GMC

(1,352 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (855) 630-7732 (855) 630-7732
Used (855) 630-7731 (855) 630-7731
Service (855) 630-7091 (855) 630-7091

Reviews

(1,352 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Buick GMC from DealerRater.

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Great way to buy a car

We came to the dealership to look at one specific car. Not neccesarily to buy it. Kyle Cross came out and spoke to us about the Buick Envision. Beautiful car and Kyle was full of knowledge and information. Kyle and I went for a test drive. He made me feel comfortable driving it and pointed out all the features no pressure and by the time we got back I was ready to buy. This car was a demo and Kyle inspected the car and made sure everything was in perfect condition. The process was easy and we were home with a new vehicle in no time. I highly recommend Ferman Buick GMC. Ask for Kyle Cross, he makes the process easy and painless.We also use Fermans for service, it is a great company to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

We walked in without any appointment and Minhaaj was very quick to approach us. We told him what we wanted and he was very helpful and showed us the car we were interested in and even took us for a test drive. Taking into consideration it was friday at 5pm I was really impressed with his patience and willingness to go over everything with us. He was the reason we bought the car at Ferman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Truck

My salesman Minhaaj Alam took great care of me and was very respectful and polite. Couldn’t have asked anymore of him. Made the process smooth and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Customer Service

We were shopping for a Buick Envision. We called Ferman Buick GMC regarding a specific car that they had on their web sight and left a message. Kyle called us back in just a few minutes. He was extremally friendly. He understood what we wanted and went out of his way to answer all of our questions. We live in Titusville but we were so impressed with the way Kyle treated us on the phone that we drove to Tampa to see the car. When we got there we Kyle met us in the parking lot. He had the car we wanted to see ready to go, he even had the air conditioner running to ensure we were comfortable. His knowledge of the car was impressive. After a short test drive we decided to try and make a deal. The process went smoothly and we purchased the Buick Envision for a price we felt was fare. I would recommend Ferman Buick GMC to anyone who was interested in buying a new car. I would also tell them to ask for Kyle Cross.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Looking for a new truck

I was looking at a new truck Matt had seen that my lease was almost up he reached out to me and ask me what my plans were to buy it out or release I told him what I was looking for and told him what my payment needed to be and man did he come though !!! Matt’s follow up though out the week till I got there was great . He had all the paperwork ready when I walked in . Super nice guy would highly recommend him if your looking to buy a new car, truck or suv Thanks for making my experience great !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New SUV

I saw a Yukon xl online and i immediately contacted the dealership. Matt was the person I made contact with. Throughout the entire truck shopping process, he answered every question and provided quick feedback. Even on his off days, he answered questions for me. We got the dealership when they op, the vehicle was in the garag me nice and shiny. It was just waiting for me. The truck was full of gas on arrival. I am now the proud owner of a 2023 Yukon xl. Thank you Matt ! You are truly a professional and a very nice person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

I found the vehicle I wanted online, went to Ferman to buy it. Everyone I encountered was very pleasant, and helpful while trying to work through/around some paperwork issues. I don't think the sale could have gone any more smoothly. I only wish the dealership was closer to my house.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Truly enjoyed my experience with Tony at Ferman! I drive all the way from St. Petersburg because it's worth it. Ordered my new Yukon and the experience was so easy thanks to Tony. Constant and excellent communication and I truly appreciate his efforts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly Service

Matt Golat was an excellent representative for Ferman Dealership. He took the time to get to know us and help us find the vehicle that fit our needs. We highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ferman Buick is great!

I have been dealing with Ferman Buick for the 7 years I've been in Florida. I purchased my new 2024 Encore Avenir from them because of the great service. Steve Waggoner is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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