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Ferman Buick GMC

(1,350 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (855) 630-7732 (855) 630-7732
Used (855) 630-7731 (855) 630-7731
Service (855) 630-7091 (855) 630-7091

Reviews

(1,350 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Buick GMC from DealerRater.

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Everyone at Ferman GMC Buick in Wesley Chapel were very...

Everyone at Ferman GMC Buick in Wesley Chapel were very helpful in making a deal that satisfied all parties involved. Shaun was an excellent Salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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The people at Ferman are amazing. Each time I have gone...

The people at Ferman are amazing. Each time I have gone in they are courteous, understanding and very helpful which made me more comfortable. My salesman was Anas and he was amazing working diligently to make sure I was happy and understanding my situation and needs, explaining every process. He made the process so completely comfortable where my nerves calmed down almost immediately. And my finance officer was Lorenzo, he did my other purchase and was amazing, but this time he outdid himself with his professionalism and knowledge of all aspects. He made the deal I needed at under the payments we talked about. Everyone that I have dealt with even service have been great and I wouldn’t take my business anywhere else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

New Acadia SLT Black Out Edition

Laster and the rest of the GMC crew were great, friendly and worked to get me in the vehicle I wanted. The process was easy and fast compared to past experiences with other dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

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Shopping for new automobile.

My sales person mr. Davis was very helpful when going through the process of purchasing my automobile. He made sure I was comfortable as well as making sure I understood the dynamics of the automobile. I highly recommend mr. Laster Davis to anyone looking to purchase an automobile or who just need answers. Thank you mr laster for your professional manners and service during my visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review!

Easiest Car Buying Experience EVER

Evo was our Salesman and made purchasing our 2021 Sierra 1500 very quick and easy. There was no sales pitch or forced interactions. Very clean and fast sale. Everyone was very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer Service below expectations

The purchase was fine, but trying to get someone from Finances return a call after you left the dealer is impossible. Not good at Customer Service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us this review. We always aim for 100% customer satisfaction, and it is apparent we fell short of this goal during your most recent visit. Please contact us at your earliest convenience so that we can work together to resolve this issue.

Great dealership!

Kathy Myers and Luke Miller were super stars! They answered every question, no matter how big or small. We were provided premier customer service at this dealership. They went above and beyond to make the buying process quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

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Highly Recommended

We Had a great experience with Barry Brooks. He handled our entire purchase attentively. He was extremely professional, efficient and polite. Love my new Acadia!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

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Great Service

no pressure sales on my first visit Josh listen to what i was looking for then showed me what they had in stock , few day later i called to check inventory they still had it in stock went in purchase was smooth would recommend Ferman Buick GMC go ask for Josh

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

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Fabulous Ferman Service

This was the second vehicle we've purchased from Ferman. Both buying experiences were wonderful and pleasant. We will definitely be buying our next vehicle from one of the Ferman Dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review!