Reviews
Nope, I just wanted to see the car, not give y drivers license info, I was not taking it for a test drive. But they wanted all of my information before I could even LOOK. I do not want to be added to a database if I am just looking. Walked .
Nope, I just wanted to see the car, not give y drivers license info, I was not taking it for a test drive. But they wanted all of my information before I could even LOOK. I do not want to be added to a database if I am just looking. Walked .
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We ended up purchasing another Ram that we saw on their website. Totally met expectations. Truck was a 2019 but looked band new and totally clean. Chris was easy to work with. They didn't even take our trade-in for a drive before agreeing on a trade price.
We ended up purchasing another Ram that we saw on their website. Totally met expectations. Truck was a 2019 but looked band new and totally clean. Chris was easy to work with. They didn't even take our trade-in for a drive before agreeing on a trade price.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was ready to buy a 2020 Honda Accord Touring 2.0T with a $28,000 bill of sale in hand. I had reviewed the history and was prepared to move forward. While in a work meeting, I couldn’t call right away to place a deposit, so I sent a lighthearted message: “If you knock some money off, I’ll step out and call now.” Instead of a professional reply, the GM sent condescending texts like a child, saying he didn’t want to “take chances” on a buyer like me and implying I’d argue over minor issues. When I addressed his tone, he ended things with a passive-aggressive “Have a great night sir” and killed the deal. Funny enough the next day they took $400 off the price! They also advertise a price that only applies if you finance through them. The car has been sitting for weeks with damage noted. If this is how they treat buyers upfront, I wouldn’t trust the experience after the sale. Take your business elsewhere
I was ready to buy a 2020 Honda Accord Touring 2.0T with a $28,000 bill of sale in hand. I had reviewed the history and was prepared to move forward. While in a work meeting, I couldn’t call right away to place a deposit, so I sent a lighthearted message: “If you knock some money off, I’ll step out and call now.” Instead of a professional reply, the GM sent condescending texts like a child, saying he didn’t want to “take chances” on a buyer like me and implying I’d argue over minor issues. When I addressed his tone, he ended things with a passive-aggressive “Have a great night sir” and killed the deal. Funny enough the next day they took $400 off the price! They also advertise a price that only applies if you finance through them. The car has been sitting for weeks with damage noted. If this is how they treat buyers upfront, I wouldn’t trust the experience after the sale. Take your business elsewhere
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sales person Rachel was very nice and friendly. Over all had a good buying experience
Sales person Rachel was very nice and friendly. Over all had a good buying experience
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Extremely rude!! The secretary was rude and snippy and even the manager was extremely rude!! Simply unbelievable experience! I tried talking to them but they were all dismissive and couldn't care less. Do not buy a car from here or waste your time on this terrible place.
Extremely rude!! The secretary was rude and snippy and even the manager was extremely rude!! Simply unbelievable experience! I tried talking to them but they were all dismissive and couldn't care less. Do not buy a car from here or waste your time on this terrible place.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Absolutely terrible experience. My brother applied for a car loan here and put down a $2,000 deposit. The dealership knew his Pennsylvania driver’s license was suspended, meaning he couldn’t legally get insurance, register, or drive the vehicle. Despite that, they tried to push the sale through, telling us he could just “get a REAL ID or state ID” — which is completely false and misleading. Now they’re refusing to refund the deposit, even though the sale cannot legally be completed. Their own paperwork says “with approved credit and pending verification of stipulations,” and this situation clearly fails that condition. Instead of doing the right thing, they’re using fine print to hold the money and avoid responsibility. I wouldn’t recommend anyone trust this dealership with a deposit. Be very careful — make sure you read every line before you sign, and don’t believe everything their sales team tells you.
Absolutely terrible experience. My brother applied for a car loan here and put down a $2,000 deposit. The dealership knew his Pennsylvania driver’s license was suspended, meaning he couldn’t legally get insurance, register, or drive the vehicle. Despite that, they tried to push the sale through, telling us he could just “get a REAL ID or state ID” — which is completely false and misleading. Now they’re refusing to refund the deposit, even though the sale cannot legally be completed. Their own paperwork says “with approved credit and pending verification of stipulations,” and this situation clearly fails that condition. Instead of doing the right thing, they’re using fine print to hold the money and avoid responsibility. I wouldn’t recommend anyone trust this dealership with a deposit. Be very careful — make sure you read every line before you sign, and don’t believe everything their sales team tells you.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Extremely friendly dealership with nice selection of vehicles but couldn’t get me financing for the vehicle I wanted.
Extremely friendly dealership with nice selection of vehicles but couldn’t get me financing for the vehicle I wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dishonest. After we researched a couple vehicles online and went to the dealership we where told the advertised price is for financing only, and, regardless, there is a $2000 upcharge for sales that are not "locaL" meaning the customer lives more than 20 miles away. None of that was disclosed in the online offer. Simply a way to jerk up the price. Stay away.
Dishonest. After we researched a couple vehicles online and went to the dealership we where told the advertised price is for financing only, and, regardless, there is a $2000 upcharge for sales that are not "locaL" meaning the customer lives more than 20 miles away. None of that was disclosed in the online offer. Simply a way to jerk up the price. Stay away.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great communication, worked out almost everything completely remote which was the most important. I knew it was the right vehicle, the right price and just needed to be sure the budget worked with financing. Came in and took a test drive to make sure it was perfect and when we got back the finance manager had all the options ready for me.
Great communication, worked out almost everything completely remote which was the most important. I knew it was the right vehicle, the right price and just needed to be sure the budget worked with financing. Came in and took a test drive to make sure it was perfect and when we got back the finance manager had all the options ready for me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BUYER BEWARE!… should be their motto. Bought a car from Autoproved for my son after an unfortunate accident totaled his. Two days later the check engine light came on. I immediately called them to report the issue. I had it diagnosed and was told it needed a new engine. Autoproved refused to work with me on any reasonable remedy, only repeating that I bought it “As-IS.” Prior to me purchasing, they touted the multiple “Rigorous” inspections that cars go through before selling. Apparently not rigorous enough to identify a cracked engine. I am totally disappointed in their lack of willingness to work with me to make things right. They only seemed to care about getting their money and moving on. I should’ve listened to the terrible Yelp ratings, and numerous online complaints from other customers. Please do your research before working with them and do not expect ANY support if something goes wrong. You will find similar themes in other reviews with this dealership if you do your research.
BUYER BEWARE!… should be their motto. Bought a car from Autoproved for my son after an unfortunate accident totaled his. Two days later the check engine light came on. I immediately called them to report the issue. I had it diagnosed and was told it needed a new engine. Autoproved refused to work with me on any reasonable remedy, only repeating that I bought it “As-IS.” Prior to me purchasing, they touted the multiple “Rigorous” inspections that cars go through before selling. Apparently not rigorous enough to identify a cracked engine. I am totally disappointed in their lack of willingness to work with me to make things right. They only seemed to care about getting their money and moving on. I should’ve listened to the terrible Yelp ratings, and numerous online complaints from other customers. Please do your research before working with them and do not expect ANY support if something goes wrong. You will find similar themes in other reviews with this dealership if you do your research.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car