Reviews
Write a reviewI 100% recommend
We just purchased a used CR-V at City Cars Warehouse. the sales rep was excellent (sorry forgot his name :( ). No BS, no unnecessary sales pitches. He was direct, communicative, answered our questions, and was a pleasure to deal with. We will definitely go to him when we purchase our next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Antonette M! We are happy to hear you had such a great experience. Thank you for choosing City Cars Warehouse in Arleta CA, and there is anything else we can do just let us know!
Great experience
Bought a 2010 Rav4 2 weeks ago. The one issue I had (with the pricing) was taken care of beyond my expectations. Looking forward to having this car for years and feel great about it. Everyone was incredibly nice and helpful. Rare to call buying a used car a great experience, but there's a first for everything!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Nan, we are so proud to hear that you had such a great time working with our team! Thank you so much
FINALLY FOUND MY VEHICLE! MUSTANG GT!
They had the exact model I wanted at a great price. they made my experience here easy. Very professional staff. thank you guys again. Absolutely love my Mustang !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Kay, thank you for your 5-stars! We're so happy to hear that our guys worked hard for you during your recent purchase! We appreciate your review, and look forward to seeing you next time! enjoy your Ford Mustang and drive safe.
would definitely come back!
We just picked up our 2012 TL and had a superb experience dealing with Alfred and Sam. they're very knowledgeable, patient and let us take our time to make our decision. Would definitely come back for our next vehicle. Thank you guys!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated by our team. Congratulations on your new car! All of us at City Cars Warehouse are glad to have you as a customer.
2015 Nissan Altima
The staff were polite, professional and very accommodating! Over all an enjoyable experience! Will continue to give my business to them and would recommend to friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Antonio, City Cars Warehouse is 100% here to serve!!! This team wakes up everyday looking at ways to keep getting better and better. You've pumped us up with this 5 star review!!! Thank you for the LOVE you shared with the world.
Great group of guys.
I had a great experience with this dealership, from the moment I first contacted them, to the moment my deal was finalized, I found them to be professional, respectful, courteous, and very competitively priced - even with my trade-in. I received a prompt and timely reply to my initial inquiry. Followed by plenty of timely subsequent communications until my transaction was completed. They didn't try to overcharge me for anything, they didn't even charge any fees which I find particularly commendable, I didn't feel pressured in the slightest with any of the additional products they offered, they were simply, genuinely helpful people. Thank you guys, for a great, memorable experience. I have dealt with dozens of dealerships and you guys are at the top. I will definitely give you another opportunity to earn my business when I am in the market again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
WOW Mr. Anthony, we can't begin to tell you how nice it is to read your review! Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off. We will pass along your amazing review our entire team. It is words just like these that keep us going! Happy Driving -
Excellent customer service and very friendly!
We truly recommend City Cars Warehouse in Arleta, if you are looking to buy a used car. They helped us to find the perfect car for our family. The were very patient and provided an excellent customer service before, during and after our visit. Thank you Guys. I sometimes wish there was an option for 6 stars. thank you Sam! thank you Alfred!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Esther. We are glad to know that Alfred/Sam was able to deliver you a five-star experience. We aim to become the #1 Dealership for Customer Satisfaction also by continuous improvement and hard work with ‘Customers First’ approach. Your feedback is extremely important for us in our journey to be the BEST used car dealership. Thank you for everything and have a great time ahead.
Our first vehicle purchase in the UU.SS
It was our first Car purchase in the U.S.A. and we had a fantastic buying experience few words which come to mind are transparent, quality and specialists. they helped us out with the whole process,the whole approach on the sale left us with a great sense of trust. Coming to the car itself we got an Acura MDX and we absolutely love it, right from the looks, quality and performance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi A. Galchenyuk, Thank you for the nice review and 5 stars. We are glad to hear that your experience at City Cars Warehouse and with our team was great! Enjoy your new Acura MDX.
the customer service was outstanding!
Superb customer service. These people really go out of their way to make sure you are happy and fully satisfied. Several times I have been given assistance and service that were not technically covered under warranty simply out of an interest to maintain customer goodwill and loyalty which they have definitely earned from me. Thank you guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the nice review and 5 stars Mr. Paul. . The City Cars Warehouse team.
NOT A SINGLE COMPLAIN.
a month ago, Drove 3+ hours to buy a Jeep here. for the name but the guy was an excellent salesman. He worked with me ahead of time on the phone to make sure it was what I was expecting and had it pulled up and ready when I arrived. Everyone working at the dealership was friendly. I was treated very well, and the car is exactly what I was looking for. I have been looking at cars for a few weeks now and this has been the first dealer where I felt like I was treated fairly and didn't have to play games with pricing. Their listed price was fair, without having to haggle, the car itself was very clean, and ran well, and the trade value was where I needed it to be. finance took the time to explain the pricing structure and got the payment exactly where I wanted it. This was a great experience. I was in and out in a few hours, and on the way back home with a great car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We strive for 100% satisfaction, and it is great to see you had such a positive experience. We sincerely thank you for the positive review, and look forward to seeing you again soon Moises.
