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2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(936 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Birmingham from DealerRater.

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I thoroughly enjoyed the buying process at Mercedes-Benz

I thoroughly enjoyed the buying process at Mercedes-Benz of Birmingham and appreciate Ghali Bazzi help during the entire process. It was low pressure and very enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an amazing experience and they made the process so

I had an amazing experience and they made the process so easy and enjoyable. I would highly recommend anyone who is looking for a new car go here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Djiby Tall is awesome.

Djiby Tall is awesome. He made this experience one to always remember. With his humbling spirit, contagious smile and awesome customer service. I would highly recommend Djiby Tall

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I recently purchased a new car from Greg Forrest and it

I recently purchased a new car from Greg Forrest and it was such a seamless and easy experience. He listened to my car needs and best guided me to the right Mercedes SUV. Greg was easy to communicate with and very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very pleasant purchasing experience with Ghali and the

Very pleasant purchasing experience with Ghali and the team at MBBHM. Great facility and location also. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I was very impressed when I walked inside the dealership.

I was very impressed when I walked inside the dealership. The receptionist and the finance person was very helpful and extremely nice. I am one that appreciate good customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Greg Forrest helped me find the perfect car I was looking

Greg Forrest helped me find the perfect car I was looking for. He was so friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Consumer response

I got a new car from Greg Forrest. Mercedes in Birmingham was so easy to work with and answered all my questions.

I highly recommend MBBHM and Mr.

I highly recommend MBBHM and Mr.Ghalli! Phenomenal service! Exceptional experience from start to finish!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Smoothest transition I have ever experienced.

Smoothest transition I have ever experienced. Would highly recommend Trent and MBBHM. Great people and very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mercedes-Benz of Birmingham is a beautiful location with

Mercedes-Benz of Birmingham is a beautiful location with great inventory and top notch service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.