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1st Quality Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)
Sales hours: 9:30am to 6:30pm
Service hours: 9:30am to 5:30pm
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Sales Service
Monday 9:30am–6:30pm 9:30am–5:30pm
Tuesday 9:30am–6:30pm 9:30am–5:30pm
Wednesday 9:30am–7:00pm 9:30am–5:30pm
Thursday 9:30am–6:30pm 9:30am–5:30pm
Friday 9:30am–6:00pm 9:30am–5:30pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (17 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Completely honest people and a pleasure to work with. I purchased a 2013 Maxima from them that runs GREAT! I had wanted to look at some other cars but the owner told me they all needed some repair so they would not be available for test drives. I did drive 3 cars in all and fell in love with the Maxima..a 1-owner car that had been fully maintained throughout! They have it all, from older less expensive but solid running cars to newer, higher-priced cars. Your choice with no pressure at all!

Completely honest people and a pleasure to work with. I purchased a 2013 Maxima from them that runs GREAT! I had wanted to look at some other cars but the owner told me they all needed some repair so they would not be available for test drives. I did drive 3 cars in all and fell in love with the Maxima..a 1-owner car that had been fully maintained throughout! They have it all, from older less expensive but solid running cars to newer, higher-priced cars. Your choice with no pressure at all!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Overall great dealership and I know people who have bought from this dealer and are happy, while I am in the process of buying a car from them .

Overall great dealership and I know people who have bought from this dealer and are happy, while I am in the process of buying a car from them .

Rating breakdown (out of 5):
Customer service
4.0
Buying process
4.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Went and bought a 2008 Dodge Grand Caravan. The A/C did not work Tom assured me that there was not a leak. (I’ve ran into this before with vehicles sometimes it escapes and just needs to be refilled and that’s the end of the story for years I had a car that needed this.) He told me that they had checked it before hand and that it was not a leak this was before the purchase of course. So he wrote off like $200.00 for me to go in and have it filled great. So I went to get it filled and turns out it’s got a giant leak in the front Ac Evap. So, I went back to Tom and asked him how much would it be after I had paid $100 to another mechanics to diagnose. Tom couldn’t give me a strong number but riddled off one he said around 700 but they couldn’t do it for a while. Not to mention he said that they never check from any sort of a leak. So couple months later or yesterday I talked with Bill from The Waukesha location. He told me they could get it in Friday for around $1100. They told me they gave me a large discount because of this problem I didn’t get any discount except to refill. I don’t recommend this place stay away from crooked dealers this one and the other in Waukesha. They will bend you over and openly lie.

Went and bought a 2008 Dodge Grand Caravan. The A/C did not work Tom assured me that there was not a leak. (I’ve ran into this before with vehicles sometimes it escapes and just needs to be refilled and that’s the end of the story for years I had a car that needed this.) He told me that they had checked it before hand and that it was not a leak this was before the purchase of course. So he wrote off like $200.00 for me to go in and have it filled great. So I went to get it filled and turns out it’s got a giant leak in the front Ac Evap. So, I went back to Tom and asked him how much would it be after I had paid $100 to another mechanics to diagnose. Tom couldn’t give me a strong number but riddled off one he said around 700 but they couldn’t do it for a while. Not to mention he said that they never check from any sort of a leak. So couple months later or yesterday I talked with Bill from The Waukesha location. He told me they could get it in Friday for around $1100. They told me they gave me a large discount because of this problem I didn’t get any discount except to refill. I don’t recommend this place stay away from crooked dealers this one and the other in Waukesha. They will bend you over and openly lie.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tom was very helpful during the whole process....will definatley reccomend them to others will definitely go there again....great customer service. Very helpful sales people thank you

Tom was very helpful during the whole process....will definatley reccomend them to others will definitely go there again....great customer service. Very helpful sales people thank you

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have bought my used car from here 3 years ago and I have not had any major issues with my car. The crew here is awesome and know what they are doing!!!! I bring my car to them every time for all my routine maintenance needs. They are reasonable and honest! I look forward to purchasing another car from them real soon!

I have bought my used car from here 3 years ago and I have not had any major issues with my car. The crew here is awesome and know what they are doing!!!! I bring my car to them every time for all my routine maintenance needs. They are reasonable and honest! I look forward to purchasing another car from them real soon!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Every concern and issue with my new (used) Avalanche was fixed, and made right! Best car dealer I have ever worked with, EVER! Friendly staff, and made me feel comfortable working with them.

Every concern and issue with my new (used) Avalanche was fixed, and made right! Best car dealer I have ever worked with, EVER! Friendly staff, and made me feel comfortable working with them.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great vehicles for any budget I recieved a very low apr and I was very satisfied thanks again guys I purchased a SUV I really like

Great vehicles for any budget I recieved a very low apr and I was very satisfied thanks again guys I purchased a SUV I really like

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice friendly service to go right along with the nicest cars in Milwaukee. Everyone was so professional. these guys really go the extra mile.

Nice friendly service to go right along with the nicest cars in Milwaukee. Everyone was so professional. these guys really go the extra mile.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was extremely impressed. Very honest and you can not ask for more than that from a used dealer. The best thing that I liked is that they listen your needs and are not pushy for a quick sale. They met all my needs and I am very happy.

I was extremely impressed. Very honest and you can not ask for more than that from a used dealer. The best thing that I liked is that they listen your needs and are not pushy for a quick sale. They met all my needs and I am very happy.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We have bought a few cars from these guys, from Lannon Auto to 1st Quality Auto. They have stood behind there cars, the last one that we bought the check engine light came saturday after we bought the car on friday. We called the waukesha location and talked to tim, he said bring the car in and they would take a look at it, asked if we would be charged tim said no. Dropped the car on monday and they had it fixed that morning, it was a o2 sensor. No charge to us, not like the last dealer i bought my daughters car at. We left the lot and the motor started ticking 2 days later, went back to talk to the owner and he gave us the run around and said he was not going to help. Thanks Tim

We have bought a few cars from these guys, from Lannon Auto to 1st Quality Auto. They have stood behind there cars, the last one that we bought the check engine light came saturday after we bought the car on friday. We called the waukesha location and talked to tim, he said bring the car in and they would take a look at it, asked if we would be charged tim said no. Dropped the car on monday and they had it fixed that morning, it was a o2 sensor. No charge to us, not like the last dealer i bought my daughters car at. We left the lot and the motor started ticking 2 days later, went back to talk to the owner and he gave us the run around and said he was not going to help. Thanks Tim

Rating breakdown (out of 5):
Customer service
5.0
Buying process
4.0
Quality of repair
4.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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