Reviews
Clean, friendly people, great service department, nice waiting room and getting around is very user friendly.
Clean, friendly people, great service department, nice waiting room and getting around is very user friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly customer service, easy to deal with, no problems waiting or dropping off car. Usually easy to get an appointment. I highly recommend them.
Friendly customer service, easy to deal with, no problems waiting or dropping off car. Usually easy to get an appointment. I highly recommend them.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is my eleventh Subaru. Bought several from this dealership. I have stopped using the service dept after buying a used Outback a few years ago with a problem that no one would address. That car, which I still own, has such rust that it has had several maintenance and one serious safety problem. A dealership should never have resold this vehicle. It was just as Stateline took over. I have also purchased one newer used Outback, from another dealership, because of this rust issue, and because you have very few used cars, perhaps during the renovations which seemed to take years. Nice job now that it's finished, but still no room for used car inventory.
This is my eleventh Subaru. Bought several from this dealership. I have stopped using the service dept after buying a used Outback a few years ago with a problem that no one would address. That car, which I still own, has such rust that it has had several maintenance and one serious safety problem. A dealership should never have resold this vehicle. It was just as Stateline took over. I have also purchased one newer used Outback, from another dealership, because of this rust issue, and because you have very few used cars, perhaps during the renovations which seemed to take years. Nice job now that it's finished, but still no room for used car inventory.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Justin was great. Explained everything in detail. Great experience woukd recommend to all of my friends.
Justin was great. Explained everything in detail. Great experience woukd recommend to all of my friends.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had a good time with everyone at the car place, and the young man was great.
I had a good time with everyone at the car place, and the young man was great.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Stateline has been awesome from the time I purchased my vehicle straight through the past 6 years of having my vehicle serviced with them. The service department never tries to upsell me on extra work that isn't needed. At most I'll maybe get a "hey we noticed *this* while we were doing your service and it's something you may want to keep an eye on in the future." Never any high pressure "you need to take care of this now" urgency tactics.
Stateline has been awesome from the time I purchased my vehicle straight through the past 6 years of having my vehicle serviced with them. The service department never tries to upsell me on extra work that isn't needed. At most I'll maybe get a "hey we noticed *this* while we were doing your service and it's something you may want to keep an eye on in the future." Never any high pressure "you need to take care of this now" urgency tactics.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, reliable, clean, And why do you need 15 words to describe excellence- over nie
Professional, reliable, clean, And why do you need 15 words to describe excellence- over nie
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and knowledge abut their vehicles. Accommodating to the Byers needs and wants. this is my 4th Subaru.
Very friendly and knowledge abut their vehicles. Accommodating to the Byers needs and wants. this is my 4th Subaru.
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
It seems that the service department gets better on each visit. This is my 10th year anniversary so I consider myself an expert in my experience. Two thumbs up!
It seems that the service department gets better on each visit. This is my 10th year anniversary so I consider myself an expert in my experience. Two thumbs up!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Justin was very helpful. He went through what typically is done at the age of my Outback since the mileage was very low.
Justin was very helpful. He went through what typically is done at the age of my Outback since the mileage was very low.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair