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Springs Automotive Group

(525 reviews)
Visit Springs Automotive Group
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed
2024 consumer dealer award
View 7 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 860-6901 (888) 860-6901

Reviews

(525 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Springs Automotive Group from DealerRater.

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MJ was so helpful and transparent, all questions were

MJ was so helpful and transparent, all questions were asked promptly and I feel confident that I made the right decision!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your experience with MJ and our dealership! So glad we were able to help!!

This is now the 3rd car I have purchased from SAG

This is now the 3rd car I have purchased from SAG (Springs Automotive Group). I refuse to buy a car anywhere else, shout out to Kevin, Dan E for all of the work done this week to get me in a new car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Colin, we can't thank you enough for your continued support! We are so glad to have you as a part of our family and hope you will love the new to you car!! Thanks again!!!

Great experience!

Great experience! In and out without any problems. Staff was very knowledgeable and helpful! Will be back in the future!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much and welcome to our family!!

I've bought more than one car from Shana and Brian.

I've bought more than one car from Shana and Brian. The first was roughly ten years ago. The most recent a week ago. I've recommended them to family and friends who have also bought cars. They always treat me fairly and help me choose a great car. Give them a chance!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We can't thank you enough for your trust in us, your repeat business and your referrals! We appreciate you so much and loved having you back. Customer's like you make our business a success and we Thank You!!

Made my buying experience a breeze.

Made my buying experience a breeze.would most definitely recommend to a friend. Thank you all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and your 5 Star review of our store. Please let us know if we can help with anything now or in the future!!

Manages and finance were helpful and responsive, Mary

Manages and finance were helpful and responsive, Mary Jane was comfortable and informed, no pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Michael, Thank you for your business and for taking the time to share your experience with others. Welcome to our family!!

This dealership is nice and friendly.

This dealership is nice and friendly. I was looking for a particular car and Mary Jane was helpful to bring it from another location without pushing to sell other vehicles. The purchasing process was a bit drawn out but everyone had very positive easygoing approach. I prefer this place over large, formal car dealerships.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much!! We hope you will enjoy your Subaru for many many miles and that you will let us know if you need anything!

Mary Jane helped me get into a car that fit my needs,

Mary Jane helped me get into a car that fit my needs, which wasn’t quick and easy! She was patient and didn’t mind pulling up multiple cars and answering all of my questions and concerns. She knew that buying a new car was scary for me and not once did I ever feel pressured to buy something like I would at other dealerships. When I found the vehicle I wanted she pulled up the carfax history and provided as much information to me as she could which was much appreciated. Thank you Mary Jane :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nicole, Thank you for sharing your experience with MaryJane. We feel so lucky to have her here with us! Hoping you enjoy your new car for many years!!

THE ROCKSTAR NATION came through again!

THE ROCKSTAR NATION came through again!!! I had a unknown leak in one of my tires and contacted them via text to see if they could get me in. AND of course the answer was yes. I arrived and the shop was extremely busy, and as soon as I pulled up, Rachel and Eugene met me, collected my keys and immediately got my truck into the service bay. After a quick preliminary check they found no punctures in the tire, and they then proceeded to investigate further. They shortly found a valve stem leak. They quickly replaced that and in less than 30 minutes I was on the road again. During that time I had time to talk with Eugene about an upcoming project idea and also had a pleasant visit with Rachel. While I dread when something goes wrong with any vehicle, Eugene and Rachels team do a great job of taking care of me and my truck! What a great group of people they have in the service department. If you are looking for excellent service, you need to drop in and check them out. A great group of ROCKSTARS!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Having customers like you make it so easy for us and we can't thank you enough!!

Thank you Kevin for your help !

Thank you Kevin for your help ! A little wait afterwards when waiting for paperwork, but everything turned out good in the end

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your business. Happy to have earned your business and hope you enjoy your new car!!