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Cherry Hill Kia

(87 reviews)

Reviews

(87 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cherry Hill Kia from DealerRater.

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No gimmicks

They sold the car at the advertised price and got me out of there in an hour. Would absolutely buy my next car from there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wide selection

Miranda the saleswoman was very friendly, honest, and helpful. It was the only dealership that had what I wanted. I highly recommend.they had a wide selection of cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cherry Hills Kia New car purchase!!

They made the car buying experience very easy. I definitely recommend visiting Kia of Cherry Hills NJ they have a huge selection of cars to choose from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Would recommend

Our salesman Stan was very helpful in selecting our son’s first vehicle. He was responsive to our questions and reviewed information in detail and we were pleased with the results.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Be prepared to show your quote & hold your ground

We had received an internet price good until midnight. The sales rep did not know we had the quote, and raised the sales price $5,000 plus $1,995 for a document fee that they could not explain fully, plus they gave a trade in quote that was 15% of what I ultimately sold the used car for at CarMax and 30% of the Kelly Blue Book price. Ultimately, we did buy the car for the internet sale quoted price and it was a good deal, but they tried to take advantage and were not transparent.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Searched for a new car bought my second Kia

Worked with Miranda. As a woman I enjoyed working with a woman. My son bought a car a week earlier which turned into 2 days. Although it was a long day Miranda handled everything . I left with a registration and insurance card. Very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love MyTelluride From Cherry Hill Kia!

The staff was professional and respectful, which I really appreciated. I went in to test drive the Telluride, not necessarily intending to buy a car that day. The dealership understood where I was coming from and worked with me without any hard sell or pressure (which would have made me leave). My salesman Demetrius was exceptional - I learned so much about the Telluride from him during the test drives. He did a great job telling me about the various features and differences between trim levels to help me select the model right for me. Demetrius was a pleasure to work with. Matt in Finance was excellent — he provided thorough explanations about the various service and extended warranty programs (better descriptions than I have ever received from other car purchases) which was very helpful to make informed decisions. Overall, I am now a happy Telluride owner (and convert from Ford SUV’s).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying a new car

Great car buying experience. Enjoyed meeting the team and working on a deal that was right for me. Loving the Kia value and all the features that came with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cherry Hill Kia service department sucks

My 2020 Kia needed a new engine I had 53,000 Mi on it bumper to bumper warranty to $60,000 Mi and now I'm back here three times in one day about the work on my car making noise don't ever buy a xxxxing car from here

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tree was amazing!

My salesman Tree (Demetrius), was amazing! He made me very comfortable the entire time because of how nervous and anxious I get during big decisions. Very grateful to have found him at Cherryhill Kia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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