Mercedes-Benz of Durham

Lena was the best, she helped me with installing my blue tooth in my car from a new phone

I bought a new iPhone17 Pro and tried to connected with my car (E300, 2017). It did not work. I tried many times at home with the instruction but still did not work. Then I drove my car to my car dealer. When I waited for asking service people, Mr. Cameron Johnson came to me with a nice smile. I told him my problem with my new iPhone bluetooth connection with my car. He immediately went to my car to look into. He was very skillful and quickly fixed problem. This should be a great one for me. Then he did further to ask about my car's Apple CarPlay. I said I never used it. He was very nice to explain to me how to make work. He then did even more to go back to his office to bring a cable connector to connect my iPhone to my car. Then my car's Car Play worked!! It warmed my heart for his great service. I am very very happy with his highest lever service and would like to give him great mark on his customer first attitude. He did service things beyond my highest expectation. I am very grateful for his nice work. I would like to thank him very much. Frank

I needed to get my car looked at, and Rick was a huge help. He was really polite and knew exactly what was wrong with my car. Highly recommend Mercedes-Benz of Durham—great service all around!

Enriquez is wonderful! He is very helpful, patience, understanding, and more than willing to help you over and over and over until you get it right. He’s a large assets to the company!

I've had the pleasure of visiting the dealership multiple times, and the entire team has been consistently great. However, Rodrick and Lena truly stand out for their exceptional service and professionalism.

Jaymar Pagan, Cameron and Daniel knocked it out of the park today on an emergency service appointment. My daughter goes to school in Raleigh and had a damaged tire that needed to be fixed. They got the job done and went above and beyond. Thank you Mercedes-Benz of Durham for taking care of my family like your own.

Avery was such a delight and so helpful during my service! I would definitely suggest going through her !

I was given the best kind and professional service by Chris, Cam, Gordon and David. They went above and beyond to my satisfaction. It,s a pleasure to bring my cla 250 to them for the best service possible. Thank you Guys !!!! :)

Bought my C300 from this dealership and loved my experience with Noor! Moose made the paper work really easy for me as it was my first time financing a car. These two are amazing! They’ve got a life long customer in me.

I had an amazing experience at this dealership. They helped me get my vehicle in at a timely fashion.