Reviews
Very fast service. Ryan was very nice and easy to work...
Very fast service. Ryan was very nice and easy to work with. The service at Five Star Chevrolet has definitely improved in the last several months.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, agmolina97, for taking the time to review your recent visit to Five Star Chevrolet. We appreciate the opportunity to care for your vehicle. Please reach out to Ryan or me at 972-389-6700 when you have future care needs. We look forward to providing you excellent service. Take Care, Joe Marchbanks, Service Director
Good experience. Low pressure. Got the vehicle I wanted....
Good experience. Low pressure. Got the vehicle I wanted. Very close to my price. Gave me what I wanted on trade. Will look there first when I buy again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations Maxim64j on the purchase of your new Chevrolet. The sales and service staff at Five Star Chevrolet look forward to making this vehicle your best driving experience. Please reach us at 972-389-6700 when you have questions. We are here to continue helping you. Thank you, Michael Leatherwood, Customer Relations Manager
I had my car service assisted by Ryan. He was very nice...
I had my car service assisted by Ryan. He was very nice and even saved my a little money, which is always great. Thanks Ryan!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pip, Your feedback is appreciated and Ryan and I want to extend our thanks for allowing us to care for your vehicle at Five Star Chevrolet. Please reach out to either of us at 972-389-6700 when you have future maintenance or repair questions. We will look forward to seeing you then. Thank you, Joe Marchbanks, Service Director
I appreciate Ryan on the follow up and concern about my...
I appreciate Ryan on the follow up and concern about my satisfaction as well about my car. Im sure I will be visiting next time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kaydee, Your satisfaction is one of our top goals at Five Star Chevrolet. Ryan and I welcome any automotive questions at 972-389-6700. We want to keep you informed about the care of your vehicle, so we look forward to hearing from you again. Thank you, Joe Marchbanks, Service Director
Lloyd was great to work with. He met every expectation...
Lloyd was great to work with. He met every expectation and clearly answered all questions we had. It was by far the smoothest car buying process we have been through. We will be back for our next Chevy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to Five Star Chevrolet, Jerry. Lloyd is a wealth of vehicle information, so please stay in touch at 972-389-6700. Keeping you informed with the technology or care of your car will make ownership so much more enjoyable and we are here to help. Thank you for shopping with us and reach out when we can assist you again. Best Regards, Michael Leatherwood, Customer Relations Manager
Amanda Yarbro is one of the best in customer service!...
Amanda Yarbro is one of the best in customer service! She always keeps me informed on the status of my car. She values my time and always works very efficiently to get me in and out in the shortest amount of time as possible. She also has a great attitude and always makes me feel very welcomed when I arrive. I would highly recommend Five Star Chevrolet for your auto services, even if you didn't buy your Chevy from that dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, ZR1fan, Amanda is one of the best when it comes to customer satisfaction and the goal is always to keep you informed about the care of your vehicle. Reach out to us at 972-389-6700. Let's make this your best driving experience together. Thank you, Joe Marchbanks, Service Director
Ryan Knowles and Sam Pack Chevy did a superb job working...
Ryan Knowles and Sam Pack Chevy did a superb job working to get a reduced cost for the repair work on my 2017 Tahoe. Great communication with him and a very positive attitude to get things done. Thank you all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello BSett, We appreciate the opportunity to help with your vehicle care needs at Five Star Chevrolet. Working efficiently and with your best interests in mind, we hope to work with you again. Please stay in touch with Ryan or me at 972-389-6700. We are happy to help. Thank you, Joe Marchbanks, Service Director
I was greeted warmly and taken care of well, though did...
I was greeted warmly and taken care of well, though did not catch the service fellows name who did so. I would also like to compliment the 'paint guy' who polished out a light scrape on the body. An excellent job, hopefully the light scrape is gone forever. I was in/out in the same very reasonable time, though I requested they buff out the scrape, an added chore. Well done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Lansef, for choosing Five Star Chevrolet for your service needs. Bee, Humberto, and I want to hear from you at 972-389-6700 when you have future care concerns. Helping you feel comfortable on the roads is the goal. Please stay in touch. Best Regards, Joe Marchbanks, Service Director
Excellent service as always! Ryan in service recommended...
Excellent service as always! Ryan in service recommended I replace my battery instead of opting to do $99 diagnostic. His recommendation saved me money and battery was actually less than original quoted. Not common at most dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello! Ryan and everyone at Five Star Chevrolet wants to make you a customer for life by offering you consistent and efficient advice. Thank you for sharing your experience and we hope to see you again. Call us any time we can be of service at 972-389-6700. We will be happy to share our automotive knowledge. Take Care, Joe Marchbanks, Service Director
Lloyd straight obliterated my expectations on buying our...
Lloyd straight obliterated my expectations on buying our vehicle. Other dealerships took hours just to respond to a simple question. Lloyd not only responded quickly but he would call and give me more than enough details. Just through text and calls, Lloyd and I were able to agree to deal in a short amount of time where all I had to do was come sign for the vehicle. Highly highly recommend Lloyd and would do business again with him in a heartbeat.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to Five Star Chevrolet, Crashhays! It is great to hear you found working with Lloyd efficient. We would really like to work with you again with future vehicle needs. Customer care continues when you reach out to Lloyd or me at 972-389-6700. We are here to help you fully enjoy your new ride. Thank you for sharing, Michael Leatherwood, Customer Relations Manager