Jim Shorkey Ford

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4.1
(56 reviews)
Visit Jim Shorkey Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Service Sales
Monday 7:30am–5:00pm 9:00am–8:00pm
Tuesday 7:30am–7:00pm 9:00am–8:00pm
Wednesday 7:30am–7:00pm 9:00am–8:00pm
Thursday 7:30am–7:00pm 9:00am–8:00pm
Friday 7:30am–5:00pm 9:00am–8:00pm
Saturday 8:00am–4:00pm 9:00am–5:00pm
Sunday Closed Closed
New (412) 533-4945 (412) 533-4945
Used (412) 533-4942 (412) 533-4942
Service (412) 533-4941 (412) 533-4941

Inventory

See all 101 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2014.
Jim Shorkey Ford is here to serve you! We offer all the new hot Ford vehicles and a variety of used vehicles all conveniently located at our brand new location in White Oak PA! We treat you like one of the family Come check us out today!
We treat you like one of the family here at Jim Shorkey!

Service center

Phone number (412) 533-4941

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.1
(56 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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3.0

Dissatisfied

Recently found my contract on my 2017 Escape and at the time we had agreed on a$7,000 rebate. I just read it and found out they only gave me $1,000. I thought I could trust the one who wrote up the contract, apparently they are not trustworthy. Read yours carefully. They just lost a customer and all the friends I know.

1.5

Ripoff

The price advertised was with dealership finance only. Even cash resulted in higher price. This is the same dealer financing scam that needs corrected or getting rid of dealerships

1.3

Service department

3 hours for an oil change! Very incompetent service department. They broke my key fob in the process and didn't replace it. Bought my truck there with a extended warranty that was 6k extra and nothing is ever covered

Dealer response

Jesse, Thank you so much for the honest feedback. We are sorry to hear that this was your experience. Please email me directly to discuss at lisablair@jimshorkey.com

2.0

Ruined custom wheels and called me a liar

Brought vehicle in for recalls. Warranty running boards and to replace tpms monitors on new custom wheels . Asked to save the old “new”sensors so I could receive credit for them and to return parts to me in good condition. They had to remount and balance tires to Do this , have brand new $3000 fuel rims a month old. They put them in a rim clamp using inner metal clamps and destroyed the finish on my new wheels, broke every tpms sensor making it impossible to receive credit for them and then denied damaging my wheels and the service manager accused me of lying saying that the brand new wheels came in like that . They also “ misplaced or lost “ my running boards sitting there waiting for my installation. Refused to take responsibility but agreed to have wheels refinished “ not replaced “ while still calling me a liar . And do not want to work on my vehicles anymore because they cannot accept responsibility for screwing up my equipment

Dealer response

Tom, thank you so much for sharing your honest feedback. We are sorry to hear of your experience and want a chance to discuss further. We did forward this to upper management. Please email me with your contact information at lisablair@jimshorkey.com

4.5

Ford Review