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Volkswagen of Lee's Summit

(1,236 reviews)
Visit Volkswagen of Lee's Summit
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(1,236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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love this place!

always super easy to work with! they call and send texts to keep me updated on my car getting serviced. and wash my car which is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Self employed

Most knowledgeable sales staff hands down. Brad went above and beyond what I expected. He knew what I wanted and brought 4 cars up for me to look at and drive. And I did buy the Jetta. This dealership is the one I would work at in a instant. Every one involved made me feel as though I was talking to my own family. Completely awesome dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Volkswagen lee summit

Marlyn was excellent in helping me find what I was looking for and has helped me a few times since I purchased the vehicle with whatever I needed help with she is excellent I would recommend her and Volkswagen to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Richard is the best Service Manager!

Richard in the service center is so awesome to work with. Even if things are right and you have to bring it back, he treats you amazing and always offers a loaner and resolves the issues. He's the best and is a value asset to Volkswagen. We have bought two new VW and are thrilled with our purchases. ~Colleen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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20 VW Tiguan

Brad Blood was awesome! Great guy and worked hard to get me what I wanted. Everyone worked hard to get me an awesome deal and I’m super happy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

Ray is usually the one who helps me when I come into automotive and he is always very helpful and detailed when I have questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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An Oil Change and More

I came to get my 40k oil change and wanted to get a tire repaired. The service rep scheduled the oil change and other related maintenance and found me replacement tires at a reduced cost, within my budget. I was on my way with the service I needed, while saving me money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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amazing !

this dealership is very patient and kind especially when you buy your first car from there, they’re patient and understanding! shelby is my go to girl!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Was taken care of nicely. Had to pay late fee when I...

Was taken care of nicely. Had to pay late fee when I license the car due to them not getting the paperwork to me on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent Customer Service

Staff at this location are always professional. This Dealership worked hard to earn my business after dealing with me for a year. I was given the best possible deal with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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