Reviews
Write a reviewService dept
Five times my 2013 Malibu was in for the same problem. Last so called repair lasted less than 48 hours. Worst excuse for bull I have ever seen. Management and down seems to be in it for another chargeable service instead of a happy returning customer.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Morning David, Thank you for coming in the other day and meeting with me. I was under the assumption that all of your concerns were corrected at that time. Also covering the cost of your repair I felt was a good will to show how important your time and business is to us more so than any repair cost. Please contact me personally for any concerns you may have so I can address them for you. Russ Bauer General Manager Langway of Manchester
Unhappy with service department
Dropped my car of because engine light was blinking. The service department had my vehicle all day and I was told they couldn't find anything wrong at the time, so the engine light was reset. As soon as I drove out of the lot the light started blinking again. I went to another dealer in Rutland and was immediately told I had a bad fuel injector that needed replacing. Obviously, Langway didn't bother to look for the problem. This was a 2015 Silverado.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience from start to finish - happy :)
I bought a used Audi from this dealership and was exceptionally pleased - a great value for the money and the car was exactly as promised. I had a great conversation with Pete and Harold and actually made the deposit sight unseen. When I arrived a few days later the car was perfection. I was in and out quickly and things went very well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience!
Excellent experience!!!!
We are so happy with our new car and the wonderful service we've received from Langway Chevrolet. We highly recommend giving them a visit!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience!
Great service and experience
I bought my 2014 Chevy Silverado LTZ Langway Chevrolet.,from start to finish it was a great experience. Thanks Jim Langway and your staff for a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience!