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INFINITI of Orange Park

(170 reviews)
Visit INFINITI of Orange Park
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed

Reviews

(170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Overall Experience

Purchased a new Q50S at Infiniti of Orange Park. The experience was better than expected it was easy and fast experience and Ashley and Will were GREAT!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

AMAZING SERVICE!

We bought our first online vehicle via emails and text with Kenneth Rasnick, Infiniti Dealer of Orange Park and within a days we got our vehicle. We were pleasantly surprised of how quick we got it! YAY! We drove from Orlando to get our new Leased 2015 QX60, since the Orlando Infiniti was not able to grant us the deal we wanted. We love our new car. Thank you! The Riveras

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best car dealership ever

I can't say enough good things about "Infinity of Orange Park" and it's General Manager, Mr Kirk /tracy. I leased a new 2014 QX 70 in August 2013. This is the best car I have ever driven. First of all, I am 84 years old and have owned 10 Mercedes in my life so I speak with some authority. Looking to lease a new car to replace a 2009 Mercedes ML350. I evaluated the Mercedes, Audi, BMW and the QX 70 Infinity. All were good, but the Infinity stood out. However the absolute clincher was the reception I received from the manage and staff at Infinity of Orange Park. The service has continued to be impressive. I have had all service on the car preformed by them and I couldn't ask for a more responsive, capable group. If you want a great car experience, this is your dealership and the produce to go with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

above and beyond

Walking into the dealership we already new the type of treatment we would receive. The level of professionalism was like we've never experienced before. There were some obstacles due to the fact that they just completed their new building. However the transaction went smooth everyone was nice our sales rep Kyle king was a hoot. He did us well. And we love our QX60.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Salesperson and Overall Experience

Our overall experience with this dealership was exceptional. Low pressure and once people to deal with. Even though the dealership was under construction, the environment was very positive. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service Department

My experience here has been good. If the work requires a lot of time, they provide a rental for your convenience. If you have to wait, they have snacks of all descriptions, TV, and WiFi. Superb dealsership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Our experience was good without and no pressure. We felt...

Our experience was good without and no pressure. We felt like our sales lady had our best interest. I would recommend this dealer and sales lady.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

To start off, nobody recommended me to go to Orange Park...

To start off, nobody recommended me to go to Orange Park Infinity. It was just a trial to check the Infinity G 37 and test drive it. Mr. J.C.Mathews took a good care of me starting from the test drive of the car. He explained everything about it. The most important thing is working out the deal. Mr. Mathews helped me talking to his manager to cut the deal which was very much acceptable. In a matter of two hours of discussion, I signed the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car leasing experience ever. I would highly...

Best car leasing experience ever. I would highly recommend these guys. If you are looking for a new vehicle then you should definitely give these guys a opportunity You want be disappointed!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience and love our 2013 Infiniti. Very patient...

Great experience and love our 2013 Infiniti. Very patient explained the options and lease programs a very positive purchase. Would highly recommend it! We shopped one other store in town and found the pricing to be better here and the great service was just a benefit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.