[{"id":297391,"personPtyId":38518400,"firstName":"Rich","lastName":"Johnson","titleText":"Business Manager","shortBioText":"Rich Johnson has been in the auto industry for over 35 years and with Subaru for over 12.\r\n\r\nHe has been married for 18 years to his lovely wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Forester because it has lots of room for his pets. Plus the dogs love that panoramic moonroof!\r\n\r\nHe loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Yankees, his favorite band Eagles, Sinatra, B.B. King...or trains!","emailTxt":"rjohnson@brewster-subaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":10,"combinedEmpReviewCnt":565,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/41046/employees/fd0d173150d8.jpg","drDealerId":41046,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"439084800","certifiedEmployee":true,"deptDscrp":"Management"},{"id":284583,"personPtyId":38522923,"firstName":"Robyn","lastName":"Rey","titleText":"Certified Sales Consultant","shortBioText":"After a 15 year career of teaching English in the public schools of Long Island, I relocated to Sherman, Connecticut. Once my son Brandon reached school age, I began my second career as a Subaru Sales Consultant, just over 8 quick years ago. When I'm not at the dealership, I love spending all my free time with my son - especially if it involves the beach, biking and just enjoying outdoor activities.","emailTxt":"rrey@brewster-subaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":247,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/41046/employees/813277ab3930.jpg","drDealerId":41046,"dealerEmpStartDtUtc":"1301616000","industryStartDtUtc":"1301616000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":284575,"personPtyId":38517952,"firstName":"Anthony","lastName":"Pilla","titleText":"Sales Consultant","shortBioText":"Anthony has been in the auto industry for 19 years. He's a huge Giant's fan so watch out. Unfortunately he also likes the Mets. Don't judge him! \r\n\r\nHe's been happily married for 9 years. In his spare time he plays golf, loves fishing and is an ordained minister for those of you looking to get married.","emailTxt":"apilla@brewster-subaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":263,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/41046/employees/cb0349a0ac8f.jpg","drDealerId":41046,"dealerEmpStartDtUtc":"1427846400","industryStartDtUtc":"838857600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":375231,"personPtyId":38527155,"firstName":"Fred","lastName":"Fogel","titleText":"Certified Sales Consultant","shortBioText":"Come in and find out why I am known as Famous Fred. I take pride in giving my customers the service they expect. I am so excited about selling Subaru's I went out and bought a new Forester touring turbo model. I live by two rules. Rule number 1 Customer is always right. Rule number 2 when customer is wrong refer to rule number 1. Hope to see you soon.","emailTxt":"fred@brewster-subaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":178,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/41046/employees/7a57e1eb7dcb.jpg","drDealerId":41046,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1472688000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":391552,"personPtyId":38528352,"firstName":"Mitchel","lastName":"Pollak","titleText":"Sales Consultant","shortBioText":"Hello, thanks for taking a look at who I am. I've been here at Brewster Subaru since August 2016. What a wonderful environment we have here, as well as how I make your purchasing of a vehicle a no pressure, enjoyable experience. Please come on in, ask for Mitchel and I will share with you how simple and priced right an experience it can be, in obtaining an automobile. Thank you !","emailTxt":"Mitchel@Brewster-Subaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":136,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/41046/employees/81da281a4b4f.jpg","drDealerId":41046,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1470009600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":284585,"personPtyId":38515822,"firstName":"Nelson","lastName":"DeMelo","titleText":"General Manager","shortBioText":"Nelson has been in the auto industry for over 25 years. He's been with Subaru for over 15.\r\n\r\nHe is an avid dog lover, owning a German Shepherd named Mac. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. \r\n\r\nHaving been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.","emailTxt":"ndmelo@aol.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":240,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/41046/employees/fe529cc604b0.jpg","drDealerId":41046,"dealerEmpStartDtUtc":"1064966400","industryStartDtUtc":"757382400","certifiedEmployee":true,"deptDscrp":"Management"},{"id":368540,"personPtyId":38525253,"firstName":"Patrick","lastName":"Larson","titleText":"Sales Manager","shortBioText":"(888) 793-7791 Ext.102\r\n\r\nI have been in the auto industry for 14 years and consider Brewster Subaru my home away from home! I pride myself in working hard for our customers and really enjoy interacting with everyone that comes through our dealership doors on a daily basis. I value working for a family owned dealership and work closely with all dealer employees to ensure everyone gets the best customer experience possible.\r\n\r\n \r\n\r\nI'm reside in Connecticut with my wife and two young boys! We have two Maltese as well as a guinea pig. I enjoy spending my free time with my wife and kids and participating in their activities such as soccer, baseball and Cub Scouts. My wife and I are avid sports fans and we root for the Yankees, New York Football Giants and UCONN Basketball. On Sunday's in the summertime, you can find me on the baseball diamond playing for the Brookfield Knights of the Northeast Baseball Association.","emailTxt":"patrick@brewster-subaru.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":130,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/41046/employees/12eca3b6a534.jpg","drDealerId":41046,"dealerEmpStartDtUtc":"1462060800","industryStartDtUtc":"1112313600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":415614,"personPtyId":38529655,"firstName":"Ralph","lastName":"Nicolais","titleText":"Sales Consultant","emailTxt":"ralph@brewster-subaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":45,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/41046/employees/14b5f322e53e.jpg","drDealerId":41046,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":470551,"personPtyId":38534582,"firstName":"Kristen","lastName":"Hetzer","titleText":"Sales Consultant","emailTxt":"kristen@brewster-subaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/41046/employees/61854eddcccf.jpg","drDealerId":41046,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":284580,"personPtyId":38519274,"firstName":"Roy","lastName":"Schiller","titleText":"Certified Sales Consultant","shortBioText":"I moved up to the Ridgefield, Danbury area from the Bronx in 1991. I've been in the car business for over 29 years and actually started on my birthday on 8/8/1988. I have been selling Subaru's for the last 7 years. I like to go bowling, to concerts and sporting events. I have 11 grandchildren from one daughter and they keep me pretty busy when I'm not working.","emailTxt":"roysbrewstersubaru@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/41046/employees/3e5158d1b2de.jpg","drDealerId":41046,"dealerEmpStartDtUtc":"1414800000","industryStartDtUtc":"586396800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":419349,"personPtyId":38530820,"firstName":"Maggie","lastName":"Parylak","titleText":"Internet Manager","emailTxt":"m.parylak4512@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/41046/employees/fa39b3fe7a46.jpg","drDealerId":41046,"dealerEmpStartDtUtc":"1477958400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":579252,"firstName":"Zachary","lastName":"Johnson","titleText":"Sales Consultant","emailTxt":"zach@brewster-subaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/41046/employees/1353cdf2a3cb.jpg","drDealerId":41046,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":528112,"personPtyId":45253013,"firstName":"Anthony","lastName":"Matias","titleText":"Service Advisor","emailTxt":"anthony@brewster-subaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/41046/employees/380031ad2a82.jpg","drDealerId":41046,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":415616,"personPtyId":38530395,"firstName":"Danny","lastName":"Gomes","titleText":"Service Advisor","emailTxt":"dgomes@brewster-subaru.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/41046/employees/67a8cda5d54a.jpg","drDealerId":41046,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":282084,"personPtyId":38523830,"firstName":"John","lastName":"Chaber","titleText":"Service Manager","shortBioText":"I was born and raised in Danbury. I have been married to my lovely wife Amy for over 12 years and we currently live in Brookfield with our son. When not at work, I enjoy traveling, working out and playing soccer with my son. We also love to try new restaurants and enjoy eating various international cuisines. \r\n\r\nShortly after graduating from Western CT State University in 2003, I began my career in the car business. Today, I am a certified Subaru Service Manager and pride myself in treating each and every customer as if they were a member of my family.","emailTxt":"brewstersubaruservice@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/41046/employees/06a3963a9352.jpg","drDealerId":41046,"certifiedEmployee":false,"deptDscrp":"Service"}]

Brewster Subaru

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 5:00 PM

Brewster Subaru Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2014

Welcome to Brewster Subaru, we are a brand new dealership as of December 2014.

...



Our main goal is customer satisfaction!

"Welcome to the ALL NEW Brewster Subaru. here you're not just a customer you're family!"

Service

Fluid Top-Off

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1037 lifetime reviews. Includes reviews of Brewster Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 18, 2019

    Although a Subaru dealership is 7 minutes from our home, we drove an hour to Brewster Subaru to deal directly with Robyn Rey who was recommended by a close... friend who leased her Subaru from Robyn. Buying a "new to us" 2019 Crosstrek, Robyn provided guidance and expertise. She handled each hurdle with grace. Would recommend her to others just as she was recommended to me

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robyn Rey

    Certified Sales Consultant

    (5.0) 247 reviews

  • 5.0 out of 5
    November 15, 2019

    Excellent experience from start to finish. Fred Vogel was great, followed by Rich Johnson who was super. Could not gone any better, great dealership!!... Highly recommend Brewster Subaru to all my friends and relatives.

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rich Johnson

    Business Manager

    (5.0) 565 reviews

    Fred Fogel

    Certified Sales Consultant

    (5.0) 178 reviews

    Nelson DeMelo

    General Manager

    (4.9) 240 reviews

  • 5.0 out of 5
    November 14, 2019

    Ralph went above and beyond for assisting me on learning how to drive my first manual car before purchasing. He made sure I was ready for the ride home... before letting me take the drive home.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ralph Nicolais

    Sales Consultant

    (5.0) 45 reviews

  • 5.0 out of 5
    November 14, 2019

    Excellent experience. Couldn't be happier with the car and the sales process and the financing department. Would recommend to anyone and will buy again... from them as we have for many years already.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Roy Schiller

    Certified Sales Consultant

    (5.0) 64 reviews

  • 5.0 out of 5
    November 13, 2019

    Wonderful experience at Brewster Subaru. Zachary Johnson went above and beyond to find my car and make the sale effortless. Thanks Zachary great salesman.... Rich Johnson was very knowledgeable, professional and straightforward when it came to explaining all the financing. Thanks Brewster Subaru. I would definitely buy a car again and recommend this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rich Johnson

    Business Manager

    (5.0) 565 reviews

    Zachary Johnson

    Sales Consultant

    (5.0) 11 reviews

  • 5.0 out of 5
    November 12, 2019

    Brewster Subaru provided me with absolutely amazing customer service. I sat with both Nelson and Anthony to discuss the purchase of my new car. They were... both amazing throughout the entire sale. Damen helped me at the parts window and answered all of my questions about parts I considered adding later down the line. Great team!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Anthony Pilla

    Sales Consultant

    (5.0) 263 reviews

    Nelson DeMelo

    General Manager

    (4.9) 240 reviews

  • 5.0 out of 5
    November 11, 2019

    I had a great experience. The dealership is very professional and straightforward. They even covered my rental car until my car was ready, which is unheard... of!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kristen Hetzer

    Sales Consultant

    (5.0) 31 reviews

  • 5.0 out of 5
    November 11, 2019

    Both Robyn and Brewster Subaru were great. She is very knowledgable about each model. She really went above and beyond finding the exact model and trim... I wanted, and obtained it faster than I would have thought or expected. The whole experience was seamless and simple. I never got a hard sell, felt intimidated, or felt that I was being deceived. Everyone was very kind and seemed genuine. I really felt I was getting not only a good selling price on a car, but a commitment from an employee and business that my entire experience was the best possible one I could have from the moment I walked in. Hopefully I won't need another car for a while, but when I do, I will definitely be returning to Brewster.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rich Johnson

    Business Manager

    (5.0) 565 reviews

    Robyn Rey

    Certified Sales Consultant

    (5.0) 247 reviews

  • 5.0 out of 5
    November 11, 2019

    I needed a new car after my truck went down, and had had a Subaru before. Also my mother and sister have them as well. I was introduced to Ralph Nicolais... and we hit the ground running and were on a test drive in short order and once this was done the deal was made. this was on November 1st and he assured me I would have the following week. however, when I spoke with him the next day, he said I could pick it up on Monday. When we returned on Monday, he walked me through the finer points and then we went to see the Business Manager, Marci Lynn, signed all the paperwork and I drove off very happy and very satisfied

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ralph Nicolais

    Sales Consultant

    (5.0) 45 reviews

  • 5.0 out of 5
    November 10, 2019

    Robyn was very professional and went out of her way to ensure that I received the vehicle in a timely manner.She kept me up to date with what was going... on with the recall.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robyn Rey

    Certified Sales Consultant

    (5.0) 247 reviews

    Danny Gomes

    Service Advisor

    (4.8) 52 reviews

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