Reviews
Excellent service.
Wonderful! Anthony Pilla is extremely friendly. Made me feel comfortable through the whole process. The best! Will definitely go back for my next car.Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience buying a new Subaru. Great pricing!
Great transparent process and great overall experience. Roy my salesman was excellent and made the process quick and easy. Best of all is the excellent pricing on the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience
From the first meeting until the day I picked up the vehicle, Robyn was extremely helpful and professional. She spent a lot of time with me reviewing all the features on the vehicle. It was the easiest car leasing/buying experience I have ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best ever!
Hands down the most efficient and smooth process I've ever had in any car buying process. Robyn, Patrick and the whole team were just the absolute best. Not one minute of my time was wasted and they took care of me like true family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The only car dealership
Brewster Subaru is filled with wonderful staff that take pride in the product they are representing. They are knowledgeable and helpful. They work hard to produce ultimate customer satisfaction. Customers are not rushed through a sale and concerns are heard. My most recent purchase is my fourth vehicle from Brewster Subaru. All four have been under the direction of Nelson and the most recent two sales have been wonderful experiences with Kristen as my salesperson. The Subaru product speaks for itself, but the humans behind the product make it unparalleled.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jen, thanks for your praise and kind comments about our team here at Brewster Subaru. Your loyalty is greatly appreciated by all of us. The team and I look forward to our continued trust in each other and many more Subaru's to come. I hope you enjoy every mile in your new Subaru. Our best, Nelson De Melo and the Brewster Subaru Team.
Great experience
This was my third carr at Brewster Subaru and each time I was very satisfied with the help that I got from Nelson de Melo , that made all the negotiation very easy , and Mitch showing me all the components . They made the experience very easy and I’m very happy with my new car !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maria, thank you for your kind words! We're happy we could help. Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our best, Nelson De Melo and the Brewster Subaru Team
Excellent Car Buying Experience
Everyone at Brewster Subaru was extremely courteous, professional and took great care of me throughout the trade in of my old car and selection/purchase of my new car. The team led by GM Nelson DeMelo really understands how to treat a customer and make them feel special. I can’t thank Nelson, Rich and Anthony enough for how well I was treated and how easy the car buying process was. You’ve got a loyal customer for life. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jordan, Thank you very much for your loyalty to me and to the Brewster Subaru team. I am lucky to have such a great crew and customers. It's a winning combo. Our mission is to understand our customers needs and wants so we can meet and or exceed their expectations. We all look foreword to seeing you when you come in for your services. Stop in and say hi. Enjoy your new Subbie! Our best, Nelson Demelo and the Brewster Subaru Team
Fabulous! Mitchel Pollak was outstanding.
I was introduced to Mitchel Pollak who immediately made me comfortable. Prior dealings with past owners were awful, it kept me from going back. Last few Subarus were from CT. Once I heard the same owners ran Brewster Subaru I decided to check them out. Wonderful showroom, all are friendly and attentive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello ML, We are happy to hear you had a Fabulous car buying experience here at Brewster Subaru. Please say hi when you come in for your automotive needs. We have a great Starbucks coffee machine that grinds the beans fresh every time. Enjoy your new wheels. Our best, Nelson DeMelo and the Brewster Subaru Team
Exceptional Customer Service
I recently purchased a vehicle from Brewster Subaru and I found their customer service to be exceptional. Our salesperson, Mitch Pollak was patient and very informative on the vehicles we were looking at purchasing. Despite our changing our minds from purchasing a Crosstrek and going with the Forester Mitch didn't lose his patience and wanted us to get the right car for us. I was very impressed with my whole experience at Brewster Subaru including the signing of the paperwork with Rich Johnson. Brewster Subaru knows how to treat their customers!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Randirc, we really appreciate your great feedback! Randirc, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Our best, Nelson De Melo and the Brewster Subaru Team
This is my 5th subaru from this dealership
I will be back for more. I went in for an oil change and came out. with a new car. This is not a new thing for me. My salesmen Ralph and Mitch were wonderful. Going back and forth finding the right car for us as well as the right price. We got our car for $25.00 less than we currently paid for our previous car. We chose the color they found the car and brought it to the show room for us. I LOVE my Subarus. And Brewster Subaru has not done me wrong ever.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Roni, we are very happy to have provided you with such a positive experience! We are happy to pass along your comments to the team here at BrewOur best, We want all our customers to feel this way when leaving our dealership! We look forward to your next visit! Take care! Our best, Nelson De Melo and the Brewster Subaru Team
