Reviews
Write a reviewGreat new facility
The facility is great. I did have to ask where to go for service as this was my first visit since the new facility opened. Staff was very friendly and helpful. Waiting room is great and well stocked, comfortable. Very efficient service department. New show room is also nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ron, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
2016 Buick Encore
I had a great car buying experience at Wheelers. All of my questions were answered thoroughly and Caroline was very polite and knowledgeable. I was a little nervous buying a car alone but I had a great experience and would recommend Wheelers Buick GM to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We're so glad we could you help you, and we're happy to know you had a great experience with us. If you need anything else, please let us know!
Excellent customer service!
Great service and comfortable waiting room, and excellent customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vicki, thank you; we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future.
Adam in sales is the best. Service is so friendly
Go here. Period. Best of everything you can vision. Hurry to go here and get these values. Shop and compare...you will not be disappointed. Double wow.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Mike, for letting our team know how we did! We look forward to helping again in the future. Take care!
Four star rating.
I would have given five stars except that the interior of the vehicle was not cleaned to my satisfaction. The windows did not look like they were cleaned at all. The rear compartment was not vacuumed. Scott Straw, the salesman was one of the best I have ever dealt with and was patient with all my questions and concerns. I appreciate his commitment to following up on any questions I have had after the purchase. He gets a five star rating from me. Jerome F. Molski
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Jerome; we appreciate your honest feedback. We're glad to hear Scott was so helpful. If you need anything else, please don't hesitate to reach out!
Great Experience
Can't say enough about the dealership....great experience! Terry, Trent and Steve are very knowledgeable, friendly, and willing to help in any way possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! We're glad you found our staff to be knowledgeable and friendly during your visit. We're happy to help if you need anything else!
Outstanding courtesy, and service
This is a new building—it was clean, neatly organized and well luminated. The staff was well trained and they knew their job. They were kind, courteous, attentive to my requests and gave me a ride home so they could complete the repair the next day. Since my car is vintage, they searched the web for high quality replacement parts that Chevrolet no longer offered. I am completely satisfied with the over-all attention I received and with out hesitation would recommend this dealership to anyone. DCS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review of our dealership, Douglas! We work really hard to meet our customer's expectations in a great environment, and we're happy to see that those efforts have paid off. We appreciate your recommendation and look forward to your next visit!
Exceptional staff and service.
Trent and Terry have been absolutely amazing, they went above and beyond my expectations to make my car buying experience a complete pleasure! Thank you for being a 5 star dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you; we're so glad that we were able to go above and beyond your expectations!
Great service
The service people were very kind and helpful when, being from out of state, I needed to get on the road for a 600 mile drive and my car had issues in the early morning hours as I had started my drive. Even though they were busy, they got me in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Debra, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
Pleasant buying experience
Dealing with Caroline was very pleasant and no pressure. I took my time and ultimately chose Wheelers. The ease of communication and closing the deal along with excellent pricing was welcomed and made the whole buying experience seamless with no headaches. Much appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Joe! We're glad Caroline was able to help you out in a pleasant way. We strive for an excellent experience, and it's great to know our efforts paid off!