Chrysler Dodge Jeep Ram of Lawrenceburg

i have tried to get them to answer. no phone numbers work. they don't even ring... Are you even open anymore??? Had a recall "done" at this establishment and less then 50 miles the system is completely full of metal on the part the claimed was fixed. I can not get anyone to answer me. i will not pay for the damages tha6t have been done from this. please make this right call me back

They lie about being financed. When they finally got me financed almost 3 months later, they forged my signature on the loan documents that added almost 3 thousand dollars extra on to the loan.

I bought a car from this dealership February 2024. It is now March 2025 and I have yet to receive my title. They keep giving me excuse after excuse. I found out last month that they sold me a car that has a lien on the title. Do not buy from them.

The car dealer Nate told me he would give me two thousand dollars for my trade in vehicle which I easily could have sold. After getting my paperwork and reviewing it , said zero For my trade-in.

Purchased vehicle in February of 2024, it is December 23, 2024 and still have not received my title, registration and license plate. Get the run around every time we call the dealership, it’s a new story every time. Tyler Lloyd assured us in person 3 months ago that he was sending an employee to Frankfort the following business day to get our title, yet it still has not arrived. DO NOT PURCHASE from the dealership. Legal action is next for me

Kenny Horn was a Awesome young man he worked very hard for us to get the deal we wanted Thank you Kenny ! And thanks to the Chrysler Dodge Jeep of Lawrenceburg Team !

Short version I bought a truck 2 months ago and they have still not gotten me a license, registration or title. My temp tags expire tomorrow. The state dealer commission advised me to open a civil suit immediately and that there is an open file at the AGs office on this dealership. From making calls to sort my options I am hearing that this company is known to county and state Govt offices and it's not a good rep. Also, just check out the BBB submissions. Wow. made a major mistake going to this absurd business.

I had a good experience with Kenny however, my key fob will not lock, unlock or remote start the car I purchased. It has been 2 1/2 weeks since my purchase and I am just told the key guy hasn’t returned the manager’s call. The manual key is not even cut for the car. I am sadly disappointed with this.

Our experience was amazing. Kenny was awesome. Very professional and understanding. He helped us with all our needy requests.

Man! What can I say about Kenny! He went above and beyond to make this deal happen. I knew he was working hard, but I was later informed to what extent he went to get me in this vehicle. Very grateful for this purchase. My second purchase, and I wouldn’t mind coming back again!