GW Trucks

Car wasnit prep or presentable prior to sale. Check engine light, filthy car mats, spare tire laying in trunk,and bald tires which they knew I would be traveling 1600mi to bring the vehicle home..What was so surprising is that it was a luxury automobile, and they wanted 27000. Something was definitely wrong so I pass.

I saw a 2018 Lincoln Navigator on their website that I liked. I called and also sent a text letting them know that I was interested. I told them I’d like to place a deposit and I received the following response: Hey Don we do deposit for our vehicle, $500 for 3 days $1000 for a week it is non refundable. I responded: Even if "fails" the inspection? If there are formidable problems found during the inspection? Their response: We may be able to discuss. After further consideration, I won’t be conducting any business with GW Trucking in Jacksonville Fla. I really liked the vehicle, but their responses were a deal breaker!

I bought a car from this dealership, and within the very same week, it developed several serious issues. I have to top up the oil every week; there is engine noise, as well as transmission and electrical problems. I contacted the salesperson—I strongly advise against buying a car from him—and told him about the issues, but he offered no help whatsoever. I went back to the dealership, and they told me I’d have to wait three months for them to even look at the car. I haven't even driven 5,000 miles in it. It never got a service check because, the same week I bought it, a warning light came on indicating the car was out of oil. Speaking as both a mechanic and a car buyer: do not buy a car from GWtruck.

I purchased a Cargo Van from them on March 20, 2026. Within one week I notice the transmission started shifting hard and chattering. I bought as is. So I googled the problem. I was told, it could be a speed sensor on the vacuum pack. So I changed that out. Still no difference. Also I was told it could be dirty fluid or filter. Changed those two things. Still no change. There were 3 more sensors that came up. I changed those out. Still no change. Then the torque converter started creaming as a banchee. On the April the 9th I called GW Trucking. Told them my problem, they directed me to Service to talk to Nerad. I called the number and got the answering machine. Told to leave a message and they would get back with me. However so return call for a total of 6 days. So I assumed they were not interested in my problem. So on the April 15th I had take it to my mechanic. On the 16 my mechanic told me the diagnosed the transmission and said the whole transmisdion was bad. To get it fixed it would run $6007.12 to fix it. And He would need $3000 down to get things a transmission ordered. So a work order was written up and on the 17th and I put down the $3000 dollars. So I called the service department of GW Trucking and again got the answering machine, again left my message. And waited for a return call. No call, so on the 18th I called the sales department, again was told the service department takes care of those issues, but they are not open on the weekends. Maybe they will call you then. Waited till Monday. And no call. So I called around 11 o’clock and got the answering machine again left my message and then said I was going to turn this issue into Florida Lemon Law. 5 minutes after I hung up Nerad called back. He apologized for not getting back with me sooner. He told me that they could help with my situation, but I would have to bring the car to them. I told him I started calling you on the 9th, but after 6 days of no calls, I assumed you didn’t care about my issue. So I took it ti my mechanic and it was diagnosed and was told the transmission was bad and needs to be replaced. A work order was written up and $3000 dollars was put down to get things operating. But I was told that GW Trucking dose not do business with other Auto Repair Shops. I asked if I pay the total cost ($6007.12) would he cut me a check for half of it. The answer was no. On the 27th I went into GE Trucking to talk to the General Manager. But I was not shown any interest, and I was there for 1 whole hour. The GM was told I was there but he never came out of his office or call me into his office to talk. So if anyone is contemplating buying a vehicle from them. Think twice.

BY FAR THE WORST SCAMMERS EVER! DO NOT BUY FROM THIS DEALERSHIP! SELLING MESSED-UP VEHICLES WITH MAJOR ENGINE ISSUES. NO TRANSPARENCY, NO INSPECTIONS, VEHICLE HAD TO COME BACK FOR SEVERAL SERVICE ISSUES THAT SHOULD HAVE BEEN DONE BEFORE IT WAS SOLD AND WONT FIX IT UNLESS IT WAS IN A WE OWE!! SERVICE SUCKS. THEY HOLD YOUR CAR FOR WEEKS AND CAN'T EVEN FIX A SIMPLE PROBLEM. NO STARS!!

Granpa purchased red eye hellcat 12,000 miles dents scratches paint cover $65 k suck don’t buy from here car should of been perfect

I purchased a 2019 Chevrolet corvette Stingray from this dealership, worst mistake I have made for a while. I did everything online trusting the salesman's word, Andrew Castro told me everything was good, completely inspected, serviced no issues. They didn't even change the oil. From the time the car was delivered and taken off the trailer immediately I knew their was a problem, they said car was fine but paid for oil change and transmission flush, didn't help the vibrations. Long story short, they sold me a car that need 10k or more worth of repairs. They gave me $1500 back but the car should have never been sold. Stay away, do your research, DO NOT BUY FROM THIS PLACE!!

Don’t listen to the haters. I have bought cars from Kemal for years. He is honest and tries to make things right when there’s an issue. They have been on the same corner for over a decade for a reason and that reason is because they don’t suck at what they do. Highly recommend!

Recently I bought a car from them, only to realize they sold me a car with leaking corroded gas tank, plus so many safety issues. The car should not have been sold. The warranty they sold don’t even cover the multiple issues the car was sold with. I’m returning the car and taking them to court since they are giving me the runaround. I have filed for misrepresentation Don’t buy from this company unless you want a lemon

I paid $25,000 cash for a 2019 Ford Expedition MAX from GW Trucks. Within 24 hours, the engine failed — Ford found metal shavings in the oil pan and said it needs $21k in repairs. This is my family’s only vehicle, and with my wife expecting our third child, we’ve been forced into expensive rentals just to get by. The service contract they sold me was denied for coverage as a pre-existing issue, and despite a certified demand letter, GW Trucks has ignored me completely. Do not risk your family’s money or safety here — they sold me a lemon and walked away.