Reviews
Write a reviewDin Motors was the worst excuse for a business we have ever come across. We called on a Friday and asked for a salesperson. Me - "I'd like to make an offer on this Camry." Ana - "Okay" Me - "I'll pay your asking price if you can ship it to me." Ana - "I'll have to call you back." Twenty-four hours pass, so I call back. Me - "I put an offer in, and haven't heard anything back." Ana - "Well, how are you paying for this?" Me - "I'll pay however you want; I'm an 800 FICO, or I can pay cash." Ana "I'll call you back." Monday, same thing. Tuesday, same thing. Finally, Wednesday I call and ask for a sales manager. Ana gets on the phone and says, "I am the sales manager." Me - "Well, I'm trying to make a car deal here, and no one's calling me back." In fact, the receptionist resorted to hanging up on me and laughing over the phone, saying, "It's that guy again." Even though I called once per day, heaven forbid trying to purchase one of their cars. Ana - "Well, I can't find a shipper." Me - "Fine. Can we work a car deal? I'll offer 'such as such,' and I'll ship it." Ana - "How are you paying for it?" By this time I was astonished.... Long story short, we made a deal, and I scheduled to have the car sent 13 min from them to have a pre-purchase inspection at a dealer, at noon. She wanted $100 to drive it there. (Fine) Noon rolls around on Thursday, and no car at the dealer. I call Din Motors and ask for the sales manager, and get Adam. I tell him a woman told me she was the sales manager, and he claims she wasn't. What kind of Mickey Mouse??? I told him we had a deal, and the car was scheduled for inspection. Adam tells me. "Well, I need more money." Me - "Are you backing out of this deal?" Long story short, the rest of the deal was just as horrible. My wife was the one buying the car, and she tried to call about paperwork and was hung up on, then received two blocked calls. The car has hail damage, rust, and front bumper damage, none of which was ever disclosed. We were promised paperwork, and didn't get it. Then we got a picture of the paperwork with wrong numbers. We shipped the car, and were promised the paperwork was with the car; there was none. No contact, no thirty-day, nothing. We get the contract and title a week later, and there's no top white copy, so I can only assume they forged the signature on that. We had to force them to sell a car to us, while the whole time they acted like children wearing their mommies' shoes. I've been in the car business for decades as a salesman of the year, sales manager, finance manager, etc., and this was absolutely pathetic...
Din Motors was the worst excuse for a business we have ever come across. We called on a Friday and asked for a salesperson. Me - "I'd like to make an offer on this Camry." Ana - "Okay" Me - "I'll pay your asking price if you can ship it to me." Ana - "I'll have to call you back." Twenty-four hours pass, so I call back. Me - "I put an offer in, and haven't heard anything back." Ana - "Well, how are you paying for this?" Me - "I'll pay however you want; I'm an 800 FICO, or I can pay cash." Ana "I'll call you back." Monday, same thing. Tuesday, same thing. Finally, Wednesday I call and ask for a sales manager. Ana gets on the phone and says, "I am the sales manager." Me - "Well, I'm trying to make a car deal here, and no one's calling me back." In fact, the receptionist resorted to hanging up on me and laughing over the phone, saying, "It's that guy again." Even though I called once per day, heaven forbid trying to purchase one of their cars. Ana - "Well, I can't find a shipper." Me - "Fine. Can we work a car deal? I'll offer 'such as such,' and I'll ship it." Ana - "How are you paying for it?" By this time I was astonished.... Long story short, we made a deal, and I scheduled to have the car sent 13 min from them to have a pre-purchase inspection at a dealer, at noon. She wanted $100 to drive it there. (Fine) Noon rolls around on Thursday, and no car at the dealer. I call Din Motors and ask for the sales manager, and get Adam. I tell him a woman told me she was the sales manager, and he claims she wasn't. What kind of Mickey Mouse??? I told him we had a deal, and the car was scheduled for inspection. Adam tells me. "Well, I need more money." Me - "Are you backing out of this deal?" Long story short, the rest of the deal was just as horrible. My wife was the one buying the car, and she tried to call about paperwork and was hung up on, then received two blocked calls. The car has hail damage, rust, and front bumper damage, none of which was ever disclosed. We were promised paperwork, and didn't get it. Then we got a picture of the paperwork with wrong numbers. We shipped the car, and were promised the paperwork was with the car; there was none. No contact, no thirty-day, nothing. We get the contract and title a week later, and there's no top white copy, so I can only assume they forged the signature on that. We had to force them to sell a car to us, while the whole time they acted like children wearing their mommies' shoes. I've been in the car business for decades as a salesman of the year, sales manager, finance manager, etc., and this was absolutely pathetic...
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I would give O ⭐️ if possible. They lied about car being inspected as 2 mechanics i went to both found the axles and controls arms about to break, they claim they did oil change which hasnt been done since Nov and warranty company is a fake!! DONT TRUST THEM LIKE I DID. THEY PUT CUSTOMERS LIVES IN DANGER
I would give O ⭐️ if possible. They lied about car being inspected as 2 mechanics i went to both found the axles and controls arms about to break, they claim they did oil change which hasnt been done since Nov and warranty company is a fake!! DONT TRUST THEM LIKE I DID. THEY PUT CUSTOMERS LIVES IN DANGER
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Everyone is so pleasant & friendly. Yomi was so helpful & took the time to explain everything in detail. I will recommend to my family and friends.
Everyone is so pleasant & friendly. Yomi was so helpful & took the time to explain everything in detail. I will recommend to my family and friends.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I just helped my son purchase a 2004 Corolla here. Very helpful, fair. Mark was great. Explained everything in detail; the terms, fees, warranty, etc. I would buy here again.
I just helped my son purchase a 2004 Corolla here. Very helpful, fair. Mark was great. Explained everything in detail; the terms, fees, warranty, etc. I would buy here again.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a beautiful 2014 volkwagen passat 1.8 a week ago. Excelent. Thanks Din Motors
I bought a beautiful 2014 volkwagen passat 1.8 a week ago. Excelent. Thanks Din Motors
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great prices. Nice people. Just the motor; the car shakes in the morning while warming up , i bought a 3 months warranty package. Hopefuly; nothing severe.
Bunch of scammers. I bought a 2016 dodge dart from them and my tire was flat with in the first night. Took me over 2 weeks for them to refund me for a used one. With in the first month I had to get new brake pads change headlights and change 2 other tires since they gave me such trash ones. Hassles yes but nothing too serious, but then I find out my battery is lose I try to get it tighted and the mechanic says who ever installed the battery broke something so I would have to change that whole part. Now my car turns off while I'm driving if I hit a bump smh. But here's the kicker, my radiator went out and when I went to get it checked they said it was because the frame work is chopped and missing bolts. The car is basically in 2 pieces and if I ever hit anything on my front right side it would cause way more damage then it should. Come to find out the car was in 2 major accidents which I was never told about. I called the dealership to let them know, they said they would call me back in 15 mins I wait 2 hours before trying to call back but it went straight to voice-mail lmaooooo you guessed it they were professional enough to block me. Lets just say it took me everything not to drive a hour away and visit them personally. They rate. lied to me about the finance and im stuck with a 22percent annual interest rate.I am at lost for words but know I will do everything in my power to expose these crooks
Bunch of scammers. I bought a 2016 dodge dart from them and my tire was flat with in the first night. Took me over 2 weeks for them to refund me for a used one. With in the first month I had to get new brake pads change headlights and change 2 other tires since they gave me such trash ones. Hassles yes but nothing too serious, but then I find out my battery is lose I try to get it tighted and the mechanic says who ever installed the battery broke something so I would have to change that whole part. Now my car turns off while I'm driving if I hit a bump smh. But here's the kicker, my radiator went out and when I went to get it checked they said it was because the frame work is chopped and missing bolts. The car is basically in 2 pieces and if I ever hit anything on my front right side it would cause way more damage then it should. Come to find out the car was in 2 major accidents which I was never told about. I called the dealership to let them know, they said they would call me back in 15 mins I wait 2 hours before trying to call back but it went straight to voice-mail lmaooooo you guessed it they were professional enough to block me. Lets just say it took me everything not to drive a hour away and visit them personally. They rate. lied to me about the finance and im stuck with a 22percent annual interest rate.I am at lost for words but know I will do everything in my power to expose these crooks
- Customer service
- 1.0
- Buying process
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- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
they rob you and Mark is a pervert. Do not recommend this dealership to no one. They are liars and a scammer. Do not purchase here
they rob you and Mark is a pervert. Do not recommend this dealership to no one. They are liars and a scammer. Do not purchase here
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Claudia, we are unhappy to hear to hear that we could not meet and exceed your expectations from us. please contact us at your earliest convenience so that we can discuss this matter further (973) 778-3900 Thank You, MARK DIN
Great customer service they gave me the best deal the owner was so amazing and the staff everyone was friendly to my family and kids I love this place and they have great quality cars!
Great customer service they gave me the best deal the owner was so amazing and the staff everyone was friendly to my family and kids I love this place and they have great quality cars!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Was on line looking for a used car and came across the dealer. Best dealer I’ve seen in a long time. Looking forward to purchasing in the future.
Was on line looking for a used car and came across the dealer. Best dealer I’ve seen in a long time. Looking forward to purchasing in the future.
- Customer service
- 5.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I drive some cars the cars were in good condition they were nice cars I liked the customer service me and my family had a good time there it’s a nice and reliable place to buy a car , cheap and various cars to shop upon loved the experience
I drive some cars the cars were in good condition they were nice cars I liked the customer service me and my family had a good time there it’s a nice and reliable place to buy a car , cheap and various cars to shop upon loved the experience
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase