Luxury Auto Plex LLC

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    January 24, 2020

    I put a 500 dollar deposit down on a Toyota fj cruiser. They delivered it to Spokane WA and it was it much poorer shape than I was told and will not refund... my deposit. I do not recommend this dealership. Look elsewhere.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 16, 2019

    Honestly about as good and honest as you can get. From top to bottom everyone we worked with was nothing but generous. I was never pushed into anything... and the manager, Mike, is exceptional at what he does. I'm in love with my 2014 Lexus GX. Thanks to the team at LAP!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 10, 2018

    Just bought my Audi Q5 from here and I loved the service from the whole team. Sales people not pushy at all, no pressure atmosphere and clean car at fair... price. Gave us a great value for our Acura. Finally, they got us a better rate than our bank could! Highly recommend great people.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 19, 2019

    This was my second auto purchase from Luxury Autoplex in 5 years. This time I found the car I wanted thru Car Gurus, went to the dealer, and they offered... me a great price with a fair price on my trade (previously purchased from them). They also agreed to make some necessary repairs, at my convenience. There was no pressure and very friendly. Worked with the owner and his son and was very satisfied.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 29, 2018

    The guys at Luxury Auto Plex were great! I purchased a Lexus GX 460 and the process was so simple. The salesman Carlos was well educated and not pushy... at all. They will meet your needs. Give this place a shot before going somewhere else if you want honesty.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    November 2, 2018

    After a good experience buying a car on a Saturday, the battery died the same night and could not be re-charged. We needed the car on Monday and no one... at the car lot could help. We were forced to have the battery and alternator tested and then buy a new battery on Sunday. After several calls to the lot we were refused compensation for the battery a week later. For a $14,000 purchase, the lot saved $115 by not doing the right thing.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 7 found this review helpful. Did you?
  • 4.0 out of 5
    October 31, 2016

    Bought a Subaru from these guys and I have to say the made the experience as painless as possible. We knew what we wanted going in and they didn't jerk... us around or waste our time trying to nickle and dime us. We made a fair offer and they accepted knowing we didn't have a lot of time that day. With that said, I was very disappointed to find out later that night as I was leaving to drive back home over the pass, that both headlights were burned out. I should have checked myself before i drove it off the lot but they told me it went through a basic inspection and i believe this would have been found. It should have been fixed or at least disclosed to me prior to the sale. If I had known i would have still bought the car but got it fixed earlier that same day. Instead, we had to wait until the next morning to work on it and got home a day late. Also, the car had some grime on it. That might sound petty and I didn't expect a full detail but there was sticky build up on the turn signal that could be scraped off in chunks and food bits in all the nooks and crannies. I guess when you're selling a Subaru in Oregon you don't have to spruce it up, these cars sell themselves. Overall, I'm happy with the car and got it for a fair price. I would buy from these guys again but be more careful about inspecting it myself.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 2, 2016

    Purchased a Honda CR-V from Luxury Auto Plex today. This was my first time buying a car and I couldn't have been happier with the services and smooth... process provided by Luxury Auto. I had called ahead expressing my interest in this car, and they had it out and ready for me upon arrival. They were very helpful and eager to sell me a car, however, they allowed me space to view the car and explore it on my own. This was a big comfort because other dealerships I have visited have been pushy and overwhelming. They were very patience and helpful with the paperwork. Very nice personable people that made my first car buying experience not only successful, but enjoyable! Would highly recommend checking out their lot to anyone interested in their cars.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much we try hard to make it an enjoyable experience when people visit our dealership and to hear you say these things gives us all a feel...ing of gratitude and appreciation knowing that our customers are really noticing the difference we are trying to make. so a great big Thank you from all of us at Luxury Auto Plex.

  • 5.0 out of 5
    May 22, 2016

    I purchased a 2010 Range Rover from Luxury Auto Plex. I had it inspected at Land Rover of Portland. I received the car 3 days ago and bought it online... because I live out of state. When I received the car, I was extremely impressed and it surpassed my expectations fully. The vehicle was everything they said it was and more. The transaction was smoother than any deal I have ever made and was helped by the owner Ahmed I would fully recommend Luxury Auto Plex as the next place you buy your car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Marissa we really appreciate that you are very pleased and your feed back was excellent. We hope you remember us in the future. From all the... staff at Luxury Auto Plex & (Ahmad)

  • 5.0 out of 5
    May 22, 2016

    I wanted to give a special thanks to the team at LUXURY AUTO PLEX for the purchase of my new car! From start to finish i had a wonderful welcoming car... buying expierence. I came in approved from my own bank but after talking with them i found out they could get me approved at a better rate. While working on my possible new financing i was able to look around their beautiful accommodating showroom and they are even dog friendly After all said and done they took the time to go over the car with me to familiarize all its new BMW options! I couldnt be happier and finally got my dream car, THANKS LUXURY AUTO PLEX .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jamal we are very glad you are so pleased and it was very enjoyable meeting and working with you to. From all of us at Luxury Auto Plex.

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