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Meet James Lewis

James Lewis headshot
Finance Manager
(370 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

Very helpful, accommodating and pleasant in every way.

Very helpful, accommodating and pleasant in every way. This was my second purchase from this dealership and I would highly recommend them for anyone car out there car shopping.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Kate, thank you for sharing your review of Herb Chambers Lincoln of Norwood! Your recommendation is always appreciated, and we look forward to the next time we can assist you!

I’m completely satisfied with my service visit at Herb

I’m completely satisfied with my service visit at Herb Chambers. Robert did an outstanding job of coordinating the problem I had with my interior front seats as well as my regular maintenance.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear of your satisfaction with Robert and our team! It's great that everything went smoothly with your service. Thank you for choosing Herb Chambers Lincoln of Norwood, and we look forward to assisting you in the future!

Everybody was friendly was good service at a reasonable

Everybody was friendly was good service at a reasonable rate courtesy car was quick and on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! Our Herb Chambers Lincoln of Norwood team looks forward to serving you again in the future!

I have been working with this dealership for many years

I have been working with this dealership for many years because of their professionalism and efficient business operation. I had a great experience with Kevin Sorgi.in leasing a newer vehicle. He worked diligently with me in finding the vehicle with the options and color I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for choosing Herb Chambers Lincoln of Norwood and for sharing your experience working with Kevin. We hope to see you again soon!

Wonderful experience with my salesman Greg Mirabile!

Wonderful experience with my salesman Greg Mirabile! I would recommend him to all my friends, he was very easy to work with and made this experience a great one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Melanie, we're pleased to hear Greg provided such a seamless experience at Herb Chambers Lincoln of Norwood. We’ll be sure to pass along your kind words. Enjoy your new car!

Awesome experience!

Awesome experience! Just bought my second car from them and second time was just as good as the first . Looked at a few other dealerships nearby and it was a huge difference. Other dealerships try to rush you into making a deal , Herb Chambers doesn’t do that . Everyone there is so nice . It’s just a totally different and relaxing vibe at Herb Chambers compared to other dealerships. Just go visit if you’re looking for a car and you’ll see the difference! I even got a call a few days after driving my new car to see if everything was ok , that’s great customer service from Chris in the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review and for choosing us again! We're pleased to hear Chris and our sales team made your experience smooth and enjoyable. We truly appreciate your business and look forward to assisting you again at Herb Chambers Lincoln of Norwood! Safe travels in your new car!

Pleasant, helpful and honest salesperson.

Pleasant, helpful and honest salesperson. Efficient business operation, beginning to end. I would return for my next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear you had such a seamless experience with our team! Thank you for choosing Herb Chambers Lincoln of Norwood and for sharing your feedback. We look forward to welcoming you back next time!

I have the highest praise for Lincoln Mercury of Norwood.

I have the highest praise for Lincoln Mercury of Norwood. I have purchased 4 or more cars from this dealership,mainly because of the staff. My salesperson, Greg is one of the reasons I continue to return to this venue. He is knowledgeable, friendly, and makes this process simple. Jimmy and Jeremy are also a great part of this team. I would not buy a car anywhere else. I highly recommend these professionals to anyone looking for smooth car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Carolyn, thank you for your continued loyalty and glowing review of Greg and our team! We truly appreciate your business and look forward to serving you again at Herb Chambers Lincoln of Norwood. Safe travels ahead!

Who likes buying a car?

Who likes buying a car? I certainly don’t but my sales consultant, Kevin Sorgi took the necessary steps to make this whole process seamless and painless. I knew what car I wanted, was quick to present the car, provided the test ride, worked with me on my trade in value on my current car. This transaction was all done within a reasonable time frame. Had an 8:30 appointment and the sale was concluded around 10:00-10:30. The car was ready for delivery when promised, James from finance department also provided excellent customer service, was finalized in record time and I was in my way. I would highly recommend Kevin Sorgi as a sales consultant and believe he is a great asset the the Herb Chambers Lincoln dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Janice, thank you for sharing your experience with Kevin and James! We're glad to know we made the process seamless and quick. We truly appreciate your recommendation and hope to see you again at Herb Chambers Lincoln of Norwood! Safe travels!

Alex DaCosta was a pleasure to deal with.

Alex DaCosta was a pleasure to deal with. She was very responsive, informative and accommodating!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear it, Beth! Thank you for choosing Herb Chambers Lincoln of Norwood!