Herb Chambers Lincoln of Norwood

I called for an appointment and was surprised to get one the following day and was given a rental to return home I was very pleased

Very helpful, accommodating and pleasant in every way. This was my second purchase from this dealership and I would highly recommend them for anyone car out there car shopping.

I’m completely satisfied with my service visit at Herb Chambers. Robert did an outstanding job of coordinating the problem I had with my interior front seats as well as my regular maintenance.

Excellent service, very professional and knowledgeable. I am very pleased with the way I was treated

Everybody was friendly was good service at a reasonable rate courtesy car was quick and on time

It was a wonderful experience. Mara Russell was so helpful in every way possible. I wouldn’t buy a car from anyone else.

I have been working with this dealership for many years because of their professionalism and efficient business operation. I had a great experience with Kevin Sorgi.in leasing a newer vehicle. He worked diligently with me in finding the vehicle with the options and color I wanted.

I purchased a used 2020 Mazda CX-5 with roughly 40,000 miles from Herb Chambers Lincoln of Norwood at the end of April. The sales experience was very good and Ryan was very helpful, addressing a few cosmetic issues before pick-up. The car had a clean Carfax and I was assured that a complete inspection had been done. Just about two weeks later, my son took the car on a 2400-mile drive for an internship in Texas. About 8 hours into the drive, the oil pressure light came on and he stopped at the nearest service station. The shop found a dry dipstick caused by a failed oil pan gasket and also a broken rear shock. He paid $1,200 for the repairs that took most of the day. I find it hard to believe that these items failed in the few weeks and few hundred miles since the claimed thorough inspection but the dealership has so far refused to offer any help or take any responsibility. Just a week or so ago, I took the car to a Mazda dealer for an oil change, and they found that the cabin air filter was clogged with leaves and debris that had obviously accumulated over a long period of time. Surely that's another thing that would have been seen if Herb Chambers really did a comprehensive inspection before sale. The whole experience has left me very disappointed with the Herb Chambers company. I posted a similar review on Google and the General Manager, Peter Hern, responded almost immediately. He asked me to contact him by email so we could discuss the problem and how he could assist. I've sent four emails to him over the past month but have yet to hear back. I'm wondering if that is their way of making it look like they are actually working with the customer.

Wonderful experience with my salesman Greg Mirabile! I would recommend him to all my friends, he was very easy to work with and made this experience a great one!

We had an excellent experience with Mara at Herb Chambers Lincoln of Norwood - the dealership didn’t have the color or features we wanted for our vehicle so she went above and beyond and helped us get one from another dealership in another state! Would definitely buy from her again!