Reviews
Write a reviewWell I'm guessing I'm going to say I bought a yellow Dodge ram 1500 off of your car lot I called as if you had a repair shop you don't have a lot of problems with his truck engine light steering problems anti trashing light comes on won't allow me to drive over 45 without going over 3500 RPMs somebody was supposed to get back to me but nobody ever did you probably remember me it was your personal truck Jim I'm Scott I work for Steve Ashby
Well I'm guessing I'm going to say I bought a yellow Dodge ram 1500 off of your car lot I called as if you had a repair shop you don't have a lot of problems with his truck engine light steering problems anti trashing light comes on won't allow me to drive over 45 without going over 3500 RPMs somebody was supposed to get back to me but nobody ever did you probably remember me it was your personal truck Jim I'm Scott I work for Steve Ashby
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a Great experience with Charlie in the search and buying process.. It took 1 hour to write up my Truck selection to start the process with the Dealership.. Then next day it only took 1 hour to finish the paperwork and I off with my new truck...
I had a Great experience with Charlie in the search and buying process.. It took 1 hour to write up my Truck selection to start the process with the Dealership.. Then next day it only took 1 hour to finish the paperwork and I off with my new truck...
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I've always had bad experience with car dealership in the past, but for some reason this one felt good from the beginning thanks to this group of people everything went smooth I would definitely recommend u guys to everyone ,Charlie ur the best ,Katheryn thank you..Good luck to all of you at the biscayne auto
I've always had bad experience with car dealership in the past, but for some reason this one felt good from the beginning thanks to this group of people everything went smooth I would definitely recommend u guys to everyone ,Charlie ur the best ,Katheryn thank you..Good luck to all of you at the biscayne auto
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had been researching for a reliable used vehicle for a month and a trustworthy dealership. After reading so many glowing reviews on Biscayne Auto Sales, I decided to go there as they also had the car I wanted to see. Price was perfect for me, too! I called for availability and Charlie (the sales rep) was so pleasant and said “come on over!”. After chatting with Charlie and a test drive, I knew this was the car for me! The detail work is pristine! Car looks brand new! The entire process was painless and I was driving away the next day. Charlie even researched the remote starter fob so I knew how to operate it. He also had a couple very minor issues quickly corrected to make sure I was 100% happy with my purchase. Kathryn is awesome and got my loan application approved. Jim, the owner is easy to chat with as well. If I could rate them a 10 star, I would!! Very down to earth, friendly folks! I will definitely refer them to anyone looking for a vehicle. Best experience ever!
I had been researching for a reliable used vehicle for a month and a trustworthy dealership. After reading so many glowing reviews on Biscayne Auto Sales, I decided to go there as they also had the car I wanted to see. Price was perfect for me, too! I called for availability and Charlie (the sales rep) was so pleasant and said “come on over!”. After chatting with Charlie and a test drive, I knew this was the car for me! The detail work is pristine! Car looks brand new! The entire process was painless and I was driving away the next day. Charlie even researched the remote starter fob so I knew how to operate it. He also had a couple very minor issues quickly corrected to make sure I was 100% happy with my purchase. Kathryn is awesome and got my loan application approved. Jim, the owner is easy to chat with as well. If I could rate them a 10 star, I would!! Very down to earth, friendly folks! I will definitely refer them to anyone looking for a vehicle. Best experience ever!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Super friendly staff, will be back to purchase again! They were not pressuring us to buy and very informative. These people are very professional and know what they're doing.
Super friendly staff, will be back to purchase again! They were not pressuring us to buy and very informative. These people are very professional and know what they're doing.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a beautiful 2010 Chevy Avalanche from Biscayne Auto Sales ! I love it and Salesmen did do so amazing job ! my wife feel so comfortable without hassles! I recommend you shop there ! Thank you Charlie my saleman, Carl
I bought a beautiful 2010 Chevy Avalanche from Biscayne Auto Sales ! I love it and Salesmen did do so amazing job ! my wife feel so comfortable without hassles! I recommend you shop there ! Thank you Charlie my saleman, Carl
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a 2003 Dodge Ram from them that had some leaks that needed to be repaired. They had it for a week so I assumed that all leaks were repaired. When I got the truck home it left 2 puddles in my concrete driveway, nothing was repaired. I put 3 quarts in the transmission and a new oil seal that cost me $53. I then checked the transfer case and it had no oil in it so I had it towed to the local repair shop for another round of seal and gasket replacements. They did not do anything to the truck as far as the leaks I had stated that I wanted repaired.
I purchased a 2003 Dodge Ram from them that had some leaks that needed to be repaired. They had it for a week so I assumed that all leaks were repaired. When I got the truck home it left 2 puddles in my concrete driveway, nothing was repaired. I put 3 quarts in the transmission and a new oil seal that cost me $53. I then checked the transfer case and it had no oil in it so I had it towed to the local repair shop for another round of seal and gasket replacements. They did not do anything to the truck as far as the leaks I had stated that I wanted repaired.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Charlie, thank you for a quick, easy sale ! My husband loves his new Avalanche! You made this purchase stress free. Everything was explained in detail and you took wonderful care of us!! If you’re in need of a vehicle.. call Charlie @ Biscayne Auto !!!
Charlie, thank you for a quick, easy sale ! My husband loves his new Avalanche! You made this purchase stress free. Everything was explained in detail and you took wonderful care of us!! If you’re in need of a vehicle.. call Charlie @ Biscayne Auto !!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly atmosphere, good variety of choices. When it came to an issue with warranty work the issue was fixed. Thanks again for your help James.
Friendly atmosphere, good variety of choices. When it came to an issue with warranty work the issue was fixed. Thanks again for your help James.
- Customer service
- 4.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I talked to Charlie Mendez nothing but a great experience from him and and all the people there where great and the did the full extent to make me a happy customer!!!
I talked to Charlie Mendez nothing but a great experience from him and and all the people there where great and the did the full extent to make me a happy customer!!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase