Skip to main content

Biscayne Auto Sales LLC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (64 reviews)
Visit Biscayne Auto Sales LLC
Sales hours:
Service hours:
View all hours
Sales Service
Monday 10:00am–7:00pm 8:00am–4:00pm
Tuesday 10:00am–7:00pm 8:00am–4:00pm
Wednesday 10:00am–7:00pm 8:00am–4:00pm
Thursday 10:00am–7:00pm 8:00am–4:00pm
Friday 10:00am–7:00pm 8:00am–4:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
(585) 358-4094 (585) 358-4094

Inventory

See all 35 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2015.
Welcome to Biscayne Auto Sales. We are pleased to announce we have moved into our permanent home in Ontario NY and look forward to serving you for many years to come. We are family owned and operated and our goal each and every day is to bring the highest levels of customer satisfaction to our customers. Thank you for considering our Dealership for your next vehicle. You wont be disappointed. Jim
Family Owned and Operated our goal is your complete satisfaction.

Service center

Phone number (585) 358-4094

Service hours

Monday
8:00am–4:00pm
Tuesday
8:00am–4:00pm
Wednesday
8:00am–4:00pm
Thursday
8:00am–4:00pm
Friday
8:00am–4:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (64 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Well I'm guessing I'm going to say I bought a yellow Dodge ram 1500 off of your car lot I called as if you had a repair shop you don't have a lot of problems with his truck engine light steering problems anti trashing light comes on won't allow me to drive over 45 without going over 3500 RPMs somebody was supposed to get back to me but nobody ever did you probably remember me it was your personal truck Jim I'm Scott I work for Steve Ashby

Well I'm guessing I'm going to say I bought a yellow Dodge ram 1500 off of your car lot I called as if you had a repair shop you don't have a lot of problems with his truck engine light steering problems anti trashing light comes on won't allow me to drive over 45 without going over 3500 RPMs somebody was supposed to get back to me but nobody ever did you probably remember me it was your personal truck Jim I'm Scott I work for Steve Ashby

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I had a Great experience with Charlie in the search and buying process.. It took 1 hour to write up my Truck selection to start the process with the Dealership.. Then next day it only took 1 hour to finish the paperwork and I off with my new truck...

I had a Great experience with Charlie in the search and buying process.. It took 1 hour to write up my Truck selection to start the process with the Dealership.. Then next day it only took 1 hour to finish the paperwork and I off with my new truck...

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I've always had bad experience with car dealership in the past, but for some reason this one felt good from the beginning thanks to this group of people everything went smooth I would definitely recommend u guys to everyone ,Charlie ur the best ,Katheryn thank you..Good luck to all of you at the biscayne auto

I've always had bad experience with car dealership in the past, but for some reason this one felt good from the beginning thanks to this group of people everything went smooth I would definitely recommend u guys to everyone ,Charlie ur the best ,Katheryn thank you..Good luck to all of you at the biscayne auto

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

I had been researching for a reliable used vehicle for a month and a trustworthy dealership. After reading so many glowing reviews on Biscayne Auto Sales, I decided to go there as they also had the car I wanted to see. Price was perfect for me, too! I called for availability and Charlie (the sales rep) was so pleasant and said “come on over!”. After chatting with Charlie and a test drive, I knew this was the car for me! The detail work is pristine! Car looks brand new! The entire process was painless and I was driving away the next day. Charlie even researched the remote starter fob so I knew how to operate it. He also had a couple very minor issues quickly corrected to make sure I was 100% happy with my purchase. Kathryn is awesome and got my loan application approved. Jim, the owner is easy to chat with as well. If I could rate them a 10 star, I would!! Very down to earth, friendly folks! I will definitely refer them to anyone looking for a vehicle. Best experience ever!

I had been researching for a reliable used vehicle for a month and a trustworthy dealership. After reading so many glowing reviews on Biscayne Auto Sales, I decided to go there as they also had the car I wanted to see. Price was perfect for me, too! I called for availability and Charlie (the sales rep) was so pleasant and said “come on over!”. After chatting with Charlie and a test drive, I knew this was the car for me! The detail work is pristine! Car looks brand new! The entire process was painless and I was driving away the next day. Charlie even researched the remote starter fob so I knew how to operate it. He also had a couple very minor issues quickly corrected to make sure I was 100% happy with my purchase. Kathryn is awesome and got my loan application approved. Jim, the owner is easy to chat with as well. If I could rate them a 10 star, I would!! Very down to earth, friendly folks! I will definitely refer them to anyone looking for a vehicle. Best experience ever!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No
Show full review

Super friendly staff, will be back to purchase again! They were not pressuring us to buy and very informative. These people are very professional and know what they're doing.

Super friendly staff, will be back to purchase again! They were not pressuring us to buy and very informative. These people are very professional and know what they're doing.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I bought a beautiful 2010 Chevy Avalanche from Biscayne Auto Sales ! I love it and Salesmen did do so amazing job ! my wife feel so comfortable without hassles! I recommend you shop there ! Thank you Charlie my saleman, Carl

I bought a beautiful 2010 Chevy Avalanche from Biscayne Auto Sales ! I love it and Salesmen did do so amazing job ! my wife feel so comfortable without hassles! I recommend you shop there ! Thank you Charlie my saleman, Carl

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I purchased a 2003 Dodge Ram from them that had some leaks that needed to be repaired. They had it for a week so I assumed that all leaks were repaired. When I got the truck home it left 2 puddles in my concrete driveway, nothing was repaired. I put 3 quarts in the transmission and a new oil seal that cost me $53. I then checked the transfer case and it had no oil in it so I had it towed to the local repair shop for another round of seal and gasket replacements. They did not do anything to the truck as far as the leaks I had stated that I wanted repaired.

I purchased a 2003 Dodge Ram from them that had some leaks that needed to be repaired. They had it for a week so I assumed that all leaks were repaired. When I got the truck home it left 2 puddles in my concrete driveway, nothing was repaired. I put 3 quarts in the transmission and a new oil seal that cost me $53. I then checked the transfer case and it had no oil in it so I had it towed to the local repair shop for another round of seal and gasket replacements. They did not do anything to the truck as far as the leaks I had stated that I wanted repaired.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
Yes No
Show full review

Charlie, thank you for a quick, easy sale ! My husband loves his new Avalanche! You made this purchase stress free. Everything was explained in detail and you took wonderful care of us!! If you’re in need of a vehicle.. call Charlie @ Biscayne Auto !!!

Charlie, thank you for a quick, easy sale ! My husband loves his new Avalanche! You made this purchase stress free. Everything was explained in detail and you took wonderful care of us!! If you’re in need of a vehicle.. call Charlie @ Biscayne Auto !!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Friendly atmosphere, good variety of choices. When it came to an issue with warranty work the issue was fixed. Thanks again for your help James.

Friendly atmosphere, good variety of choices. When it came to an issue with warranty work the issue was fixed. Thanks again for your help James.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I talked to Charlie Mendez nothing but a great experience from him and and all the people there where great and the did the full extent to make me a happy customer!!!

I talked to Charlie Mendez nothing but a great experience from him and and all the people there where great and the did the full extent to make me a happy customer!!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 64 reviews