Mercedes-Benz Of Latham

The appointment was on time staff all great pleasant and informative .The dealership is under construction so it not as good looking as usual.

Courteous, Knowledgeable and Professional service for my vehicle. Always a great experience using MB service at Keeler

Excellent customer service, attention to details, efficiency and quick services makes this dealership a great place to trust for your Mercedes Benz.

Awesome service. Motorhome had multiple lights come on during our last road trip. Made a they fixed it up in just a matter of a few hours.,communication of the issue, job, cost and time was superb. Will use them again if the sprinter chassis needs help.

My experience with Keeler motors was excellent. My service advisor Edward Olarinde was outstanding. Keeler needs more employees like my service advisor. Thank you to my service advisor and the entire service team. I am giving my service advisor an outstanding rating of 5 stars

From the moment we walked in, we were impressed with our sales person. He took the time to find out what our needs were and worked with us to get the right car. His professionalism was beyond anything previously encountered. I would readily get another car from him. The other people we dealt with in Keeler were helpful and courteous as well.

The sales process was great. The service department is very accommodating. I really appreciated the service manager interaction. The reason for the average review is the service department could not find the issue that was causing a noise when accelerating. The foreman agreed it was not a normal noise and attempted to fix it. The foreman went on vacation and the new technician fixed the car. When I got in the car the noise was still there. I came back and went for a drive with a technician and he told me the noise that was coming from the engine was normal operation. This noise is not normal. This forced me to go to another Mercedes dealership over 90 miles away. Needless to say they found the issue causing the noise and are in the process of fixing it. To summarize, I had to travel out of state to get my car repaired which was under warranty, if not for the service manager professionalism, the review would be lower.

Received excellent results and updates when I had a check engine light issue. Staff was very informative and professional. Would highly recommend Keeler Mercedes Benz Sherry

Excellent service and service advisor. Knowledgeable service advisor kept me informed about repair progress. I am very satisfied with the repair.

Staff from management on down are respectful, knowledgeable and efficient in addressing needs of the customer and repair work undertaken. Service manager and staff always keep in touch to provide details related to the service being performed.