Reviews
Write a reviewWhile this was not my first Subaru purchase, it was my first purchase at Bryan Subaru. I can certainly state that my next Subaru purchase will be at Bryan Subaru.
While this was not my first Subaru purchase, it was my first purchase at Bryan Subaru. I can certainly state that my next Subaru purchase will be at Bryan Subaru.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ralph, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!
Easy to make appointment for service. Service for oil change and tire rotation is on schedule as recommended by manufacturer. My Crosstrek performance is as good is expected. No problem for these two years for my 2020 Subaru Crosstrek.
Easy to make appointment for service. Service for oil change and tire rotation is on schedule as recommended by manufacturer. My Crosstrek performance is as good is expected. No problem for these two years for my 2020 Subaru Crosstrek.
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for the positive star rating! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!
I have absolutely no complaints. Everyone was friendly and helpful. I was a tentative and not very informed buyer, but Terry Sclafini was infinitely patient with me, always had a good sense of humor, and ended up helping me buy the car that is absolutely right for me. I'll always be grateful for my Subaru experience.
I have absolutely no complaints. Everyone was friendly and helpful. I was a tentative and not very informed buyer, but Terry Sclafini was infinitely patient with me, always had a good sense of humor, and ended up helping me buy the car that is absolutely right for me. I'll always be grateful for my Subaru experience.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Marianne, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This is my fifth Suburu purchase I have made using Greg. He explains each aspect my trade in, the purchase price, and allows me time to inspect and drive the car.
This is my fifth Suburu purchase I have made using Greg. He explains each aspect my trade in, the purchase price, and allows me time to inspect and drive the car.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Bryan Subaru Team 504-466-6000
Rex was very easy going and was easy to get in touch with. He was very responsive. I had to order my vehicle and it arrived on schedule.
Rex was very easy going and was easy to get in touch with. He was very responsive. I had to order my vehicle and it arrived on schedule.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Bryan Subaru Team 504-466-6000
Easy purchase. Friendly staff. Terry was friendly and walked us through the entire process. He made buying a car easy.
Easy purchase. Friendly staff. Terry was friendly and walked us through the entire process. He made buying a car easy.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Bryan Subaru Team 504-466-6000
Our salesman was welcoming, efficient and friendly. It made the purchasing process very comfortable and easy putting any worry or unsureness out of mind.
Our salesman was welcoming, efficient and friendly. It made the purchasing process very comfortable and easy putting any worry or unsureness out of mind.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Bryan Subaru Team 504-466-6000
Everyone was very friendly and there was no "harassing" or pressure. Greg Bourgeois was very nice and helpful. He made our experience a very positive one. He kept me informed on the arrival status of my car. Kristy in the finance/credit dept. explained all the documents signed and ensure everything was understood.
Everyone was very friendly and there was no "harassing" or pressure. Greg Bourgeois was very nice and helpful. He made our experience a very positive one. He kept me informed on the arrival status of my car. Kristy in the finance/credit dept. explained all the documents signed and ensure everything was understood.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Bryan Subaru Team 504-466-6000
Great staff. Very helpful and he’s my purchase completed quickly. The sales person was wonderful and very insightful. Easiest car buying experience ever!
Great staff. Very helpful and he’s my purchase completed quickly. The sales person was wonderful and very insightful. Easiest car buying experience ever!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bryan Subaru Team 504-466-6000
The Bryan Subaru team, Samantha, Mike, and Gary, were extremely helpful and friendly. I told them the features I was looking for in an Outback and a number amount I was comfortable spending, and they worked to make that happen. They clearly explained the entire financial aspect throughout the process and answered all of my questions. I am thoroughly pleased and highly recommend.
The Bryan Subaru team, Samantha, Mike, and Gary, were extremely helpful and friendly. I told them the features I was looking for in an Outback and a number amount I was comfortable spending, and they worked to make that happen. They clearly explained the entire financial aspect throughout the process and answered all of my questions. I am thoroughly pleased and highly recommend.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Bryan Subaru Team 504-466-6000