Reviews
Write a reviewGreat all around!!
Mike Romagossa was a great salesperson - very knowledgeable about the Ascent I was looking at. I had done my research before test driving it but he showed me even more the car can do that I didn't know. He was very patient and was not pushy or make me feel rushed. Very happy the process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Bryan Subaru Team 504-466-6000
Great experience
No pushy salespeople. My salesman was patient, helpful, accommodating, and sold me what I wanted. A really great experience all around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share with us, John! The goal of the Bryan Subaru team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! The Bryan Subaru Team 504-466-6000
Great Experience at Subaru
Troy, my salesman (used cars), was excellent. He has a calm, professional, yet friendly demeanor. He was great at guiding me through the purchase of my Subaru!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Troy and our team were helpful during your visit and that you love your new Subaru. If you have any questions, please don't hesitate to reach out to us again. The Bryan Subaru Team 504-466-6000
Solid Team @ Subaru
Friendly, approachable staff at Bryan Subaru. We purchased a used, but clean, well taken care of vehicle that fit our needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Bryan Subaru Team 504-466-6000
Exceptional Service
Fadir "Fred" was knowledgeable, kind and thoughtful. He made the experience fun and painless. I was thinking of buying a car from Carvana but when I met with Fred, I decided I wanted to give him the sale. He is a credit to his profession.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review. We are pleased to hear that Fred was able to provide an efficient and overall positive experience. Best, The Bryan Subaru Team 504-466-6000
Bryan Subaru rocks!
Knowledgable, Patient, helpful staff made buying a Subaru a pleasure. More than glad to join the Subaru family and have Bryan Subaru as my local contact.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Bryan Subaru Team 504-466-6000
Great service
The staff was professional and willing to negotiate a fair price. They took precautions to ensure a clean facility and everyone wore a mask.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Bryan Subaru Team 504-466-6000
Great sales experience
Farid “Fred” was phenomenal. I visited several Subaru dealers and dealt with a number of dealers. Farid, was very knowledgeable about the outbacks and was willing to admit when he didn’t know something, but took the steps to get the answers. He also didn’t try to BS us or try to make us feel like we were forced to buy something right away. I hate to be be pressured and I shut down. Farid made me feel comfortable and would definitely refer friends to work with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, thank you for reviewing your time spent at Bryan Subaru. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Farid is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. The Bryan Subaru Team 504-466-6000
Great service. Friendly and knowledgeable staff.
Easy, friendly and knowledgeable staff. Not once did I feel uncomfortable or that my questions were “stupid “ or unnecessary:
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. The Bryan Subaru Team 504-466-6000
Quick, seamless transaction
No haggling... I told them what I could pay and they told me their bottom line to get the sale done. Limited fees, and they offered me an extended warranty but didn’t push it on me. Flawless, quick transaction. Very impressed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. The Bryan Subaru Team 504-466-6000