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Bryan Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,263 reviews)
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,263 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bryan Subaru from DealerRater.

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Bryan Subaru

The visit and sale was what I expected, I didn't feel rushed and the staff were very thorough and courteous. I would come back again. I don't know if it was just the time of year, (clearing out the 2018's) but I felt the vehicles were fairly priced.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Keith - Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

Crosstrek

Easy. Sales team listened and helped to get what I was looking for in a timely manner. No going back and forth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

Great buying experience!

All of the folks at Bryan Subaru were extremely helpful. Rex even picked me up at the airport. He also answered my emails and questions before I got to the dealership, so that made everything move so smoothly. This was a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this review. We are pleased to hear that Rex was able to provide an efficient and overall positive experience. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

Great new Outback 3.6R

Greg, Our Sales Associate was helpful and as courteous as always. He had the vehicle in front of the Dealership washed and ready to look at before we arrived. It was exactly what I wanted, the 2018 Outback 3.6R Touring is smooth, comfortable and has far better acceleration than the 2.5i, overall it was a very easy and seamless process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kristin - Congrats on your 2018 Outback 3.6R Touring! It's fantastic to know that Greg was able to make your purchase incredibly easy and seamless. If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

good sales experience

No pressure, just information that we wanted. We were able to make an informed decision on the car we purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kent - Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

Best experience ever!!

“Sonny” was very pleasant and easy to work with. Actually this was the first time I really enjoyed the car buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Aliya and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Sonny was there to provide you with such exceptional service! Congratulations on your new car. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

GREAT SALESMAN AND DEALERSHIP

SALES MAN AND OTHERS WERE VERY PROFESSIONAL AND COURTEOUS. FOUND WHAT WE WANTED IN NO TIME. DIDN'T EVEN TEST DRIVE THIS CAR. MY HUSBAND DEMANDED IT WAS NOT NECESSARY OUTBACK GREAT PRODUCT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Charlene - We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff at Bryan Subaru was able to provide you with a pleasant experience! Happy driving! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

Professional and Friendly

Pleasant salesperson and sales manager. Very professional approach in dealing with my grandson’s needs. Made to feel comfortable at all times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. Don't hesitate to reach out if you have any further questions or needs. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

Bryan Subaru Rocks!

In one word - EASY. Orren was very knowledgeable about Subaru the company and the vehicles. Passionate without being overbearing. Paul made the paperwork a breeze too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback, Sherry! It's fantastic to know that we were able to make your Forester purchase incredibly easy and smooth. We will share your compliments with Orren and Paul. If you have any questions about your purchase, please reach out to us. Thanks, again! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

Friendly and good service, clean facilities,

All made effort to make it happen despite my circumstances, very accommodating, delivered my vehicle right to my doorstep, salesman stayed late to ensure all was complete

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nancy, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Bryan Subaru! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com