Audi Freehold

Very accommodating in meeting the price point for the vehicle I selected. Went overboard to make the sale Would recommend to others in the future

Speaking with Mike Castoria on the phone motivated me to make the trip from Princeton to Freehold to explore what Mike and Ray Catena Audi would be able to do to earn my business. Mike was waiting for me despite the fact that I arrived a half hour later than expected. He was personable, engaging, warm and friendly offering my wife and me coffee and personally making us a cappuccino before we even began discussing business. He had the 2-3 cars that we had preliminarily discussed on the phone ready for our review and a test drive. Mike stayed with us throughout the process and was helpful but never pushy, allowing us the time we needed to make our decision. We are very happy with the way things worked out. I would recommend Audi Freehold and, in particular, Mike Castoria, to anyone who is considering the purchase or lease of an Audi product.

The sale is very nice and the environment is comfort, we like it very much, we will definitely recommend this dealer ship to all our friends and family

amazing and great. Made me feel like epart of their family. Kiki went through everything with me and I was able to get the car that I wanted. He is very thorough and an great person.

My fiance and I walked into Audi just to browse the newest models and maybe test drive a few. We were planning on leasing sometime in June but we were so impressed with Anthony's customer service skills that we leased that day. :)

We came from Staten Island and it was our first time experience getting a new Audi car. Everything from facilities and services was trully welcoming and comfy, but the most enjoyable was to work with Denis Carey, he is a true professional and diplomatic person. He was able to help us trough the process and showed a lot of respect and customer dedication. Special thanks to Philip Montfort and Richard Majewski.

Great service, great prices, great people. Every department at Ray Catena Audi of Freehold treats me with respect. I have and always will recommend this dealership.

I was very happy with my experience. Michael Castoria was a top-notch client advisor who took the time to work with me on my new lease. I truly appreciated his professionalism and customer service.

I have been a loyal BMW owner for over 20 years and thought it might be time to try another brand of automobile. I heard so much about the new 2017 A4 and when I test drove the car, I liked it enough to entertain the idea of leaving BMW. I started calling different Audi dealers to see who had the exact car I liked and a dear friend advised me to call Audi Freehold. He said the sales and management team at Audi Freehold would make the process very easy. Well that was an understatement. From my first e-mail with Denis Carey letting me know that he had the exact car I wanted on the lot, to the follow up by Richard Majewski making me feel special and then having the car delivered to my work place in New York by Matthew Seuffert, I was truly blown away. This was customer service at its finest!!. To have 3 individuals at different touch points get involved in the sale and delivery speaks volumns to how Audi Freehold is so successful. Its all about Brand Loyalty and all I can say is "Goodbye BMW and Hello AUDI. Thank you all for the best car leasing experience.

I walked in to the dealership to take a peak at the new 2017 audi r8 but it had not arrived yet. Larry Hutt came up to me and treated me very respectfully even though I didn't look like someone that would be able to buy an r8. He was very patient with my questions about the new r8 and we started talking about cars in general. I had just recently bought a new camera and wanted to take a few pictures of the r8 and Larry said I could take as many pictures as I wanted. I still did not show any signs that I would be getting the r8 but he was patient and engaged. I then told him I was interested in the 2017 r8 and now I'm using the mobile hotspot from the r8 for 4glte in order to post this review of my buying experience. I don't actually know how the 4g lte hotspot on the r8 works or that it's using my data plan/has its own data plan. I hope it does because I've been streaming lots of high quality songs from spotify while connected to the r8 hotspot. I should probably call at&t and get down to the bottom of this. I wrote all the above on my mobile but now I'm back on my computer with a keyboard. I had to do some traveling for business after I initially met with Larry and he kept me up to date on the movements of the car from port to their dealership. He sent me several pictures while I was traveling to keep me engaged with the process. I had not put down a deposit yet but he was still keeping in touch with me every few days, which I found to be just the right amount of contact. After I returned from my trip, I came into the dealership and actually saw the 2017 R8 non plus version in person. It had all the options that I would've wanted in the car if I had built it myself. Nothing more nothing less. Okay maybe it would've been nice if the brake calipers were red ($700 option). I didn't have my drivers license at the time because I lost my wallet at the airport (found it using the airport's online lost and found system, super convenient and easy to navigate, and now I just have to call them during their operating hours, pay them a 20 Euro processing fee to get it back) and it was a Saturday after 1pm so I couldn't get my replacement license until Monday. Let me tell you about my DMV experience on Monday. I came in with what I thought was enough points but apparently my insurance bill to my address wasn't enough for proof of address. I was told I needed a credit card or debit card statement to pass that criteria. I went to my local banking branch and talked with a manager there on how I could obtain a statement with my new address. This was where I ran into an issue because I had forgotten to change my address when I moved back to NJ. I could not obtain a statement with my new address until a week later. The branch offered to write a letter saying I now live at my current address but the DMV official said that would not suffice. I then listed everything I had in my possession at that moment in time to the DMV official over the phone. (Keep in mind that I had lost my wallet with a good amount of cards that would've served as points towards the NJ 6 Point ID verification system.) The polite official told me that I did not have enough points with everything I had on hand. (passport, SS card, cabelas visa - this didn't count for a reason that I don't remember - and some other pieces of paper) I was then told I could bring my college diploma in as a point. "Can I bring in the laminated miniaturized version the size of a credit card my mother made so that I could carry it with me at all times?" I said. (I don't actually carry it around with me, I keep it at home) "You will have to bring in the original diploma. Just remove it from any frame that it might be in and you're good to go." She said. "Thank you very much for you help! Have a great day!" I said. "You too!" She said. After the above conversation, I went home to grab my diploma but then realized I would have to remove 20 metal fasteners that did not look like they could be reused in an aesthetically pleasing manner. At least not to my mother. I had just been all over the country for work and recently moved back to NJ. I'm still looking for a place while staying at my parents. My grandpa lives with us too and I really like his cooking. I might just live with my parents for a while, and save up money until I actually need my own place. Anyways, back to the DMV story. I grabbed my diploma, frame and all, went to the DMV and took my ticket to get placed in line. Everyone had a good chuckle or grin at my expense, which I don't mind as long as their day was made just a little better. So this particular DMV is known for their short lines and quick turn around in processing anything DMV related. (Do DMV's do anything else? I can't say because I haven't worked at a DMV yet) This was not the case for that particular day because some of the workers in a freak accident had to call in sick or something because I was there for almost 3 hours waiting in line with my obnoxiously large diploma frame at my hip with the writing facing down. I sat for about half the time and stood for the other half. Talked to a nice lady about the musical "Sound of Music" and told her that I love to sing. "Oh yeah? My daughter is actually trying to become a professional singer. I have a copy of her CD with me." The charming lady in her twilight years said. "Does she also have a youtube channel?" Me says. "She actually does! Her name is Alexis Keegan." She said. "I actually make youtube videos too. I'm going to subscribe to her channel and leave a comment saying that I'm sitting next to her mother at the DMV. She might find that funny or weird. I donut know how she'll react honestly." I said. We then talked about the Sound of Music and how it's the best musical in the history of musicals. Enough about that! So it's finally my turn at the DMV and the lady at the counter gives me a funny look since they probably don't get too many people coming in with their diplomas as a point of verification. "I couldn't take the diploma out and put it back in without it looking messy." I said "You actually have enough points with everything else not including the diploma." She politely said. "................." as I typed out what looks like a whale face in my mind. "That'll be 11 dollars. How will you be paying today?" She continued while I was still typing out periods in my mind. So I got my replacement drivers license and test drove the R8, fell in love, and the rest is history. Also Richard Majewski really helped out with the process as well. I can't thank him enough online for his help so I'll thank him in person instead. I tried to insert some emojis earlier when I was on my phone but it just came out like "???????" that. I wish dealerrater.com would implement the ability to insert emojis while writing reviews via mobile devices. That's it for now. I might add to this later when something pops up in my mind.