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Columbia Honda

(1,569 reviews)
Visit Columbia Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (855) 297-7384 (855) 297-7384
Used (888) 357-5413 (888) 357-5413
Service (888) 717-2784 (888) 717-2784

Reviews

(1,569 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Columbia Honda from DealerRater.

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I have been dealing with Spurgeon for several years now.

I have been dealing with Spurgeon for several years now. He is by far the best service writer I have ever had. He is prompt, thoughtful, knows his stuff, and most importantly, a good person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Columbia Honda. We look forward to having you as one of our valued customers for many more years to come!

Easy to work with and communicate with, went above and

Easy to work with and communicate with, went above and beyond in gathering info and preparation. Smooth delivery purchase!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

I love the way they take care of you and the salesmen

I love the way they take care of you and the salesmen Bill Shelton was excellent. Showed us how to program everything. So happy with the car and Columbia Honda ! Everyone there is super!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Columbia Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

They diagnosed and repaired a problem with the car’s

They diagnosed and repaired a problem with the car’s auto-locking system during a visit for routine maintenance, while I waited. Then they applied a coupon I didn’t even know about to offset part of the costs for parts and labor. Superior service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Columbia Honda.

I usually wait while my vehicle is serviced.

I usually wait while my vehicle is serviced. Honda's waiting room is very comfortable. The service agents always explain everything that was done to my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Columbia Honda.

Great service with friendly knowlegable staff and

Great service with friendly knowlegable staff and comfortable waiting area. Liked the personalized service offered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Columbia Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

My recent service experience was quite satisfactory.

My recent service experience was quite satisfactory. Every contact person with whom I interacted was courteous and pleasant. Columbia Honda continues to excel in customer service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Columbia Honda!

When we come in and see Bill its always a pleasure he

When we come in and see Bill its always a pleasure he treats our kiddos and us like family .He's the best ! And I love my new car ruby rose is a beauty 🫶🏿🫶🏿

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Bill was extremely helpful with the purchase of our new

Bill was extremely helpful with the purchase of our new car! We were appreciative of all the information he was able to provide & how proactive he was on getting the best deal on our car. Thanks bill!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Columbia Honda. We look forward to having you as one of our valued customers for many more years to come!

Francie was very helpful and very professional.

Francie was very helpful and very professional. She made it her personal mission to make sure we got the vehicle that best suited our needs and that meant the world to us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Columbia Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!