CarMax Tupelo

The dealership seems fine. I did not take out a service plan which I am now regretting. After only driving the vehicle 700 miles, there now are repair problems. The car came from Baton Rouge and I wonder if it actually had the inspections it was said to have. The door arm rest was very loose which was repaired, but now I have transmission issues and air vent actuator failure. I am so disappointed because I love the car itself.

No one responded to my inquiry. Don’t know if it’s a Dealership issue or Car Max issue. This is the 3rd time I have contacted a dealer and no one has responded.

Very friendly and professional staff! Highly recommended! Shop with them for all of your car needs

I worked with Ty and she was absolutely amazing. She made this new experience for me feel safe and fun, instead of being overwhelmed by dealership jargon. I would recommend buying from this Carmax ten times over!

My overall experience was great, friendly faces and a nice clean facility, I would recommend this store to anyone in search of a vehicle from CarMax.

When I picked up the car The gas was on empty My first stop was at a gas station

I had issues but if they would have done more to keep me informed it would have been better.

I bated through process about two weeks given the wrong information by CEC.. They had to run my credit multiple times then get the carlot they saying they needing things they need told me to bring & i stay a hour plus away. But i started with sussette at the tupelo store i called in that tuesday they lied said she wasn’t in but she was, but if they had been honest my experience would’ve been short & smooth..

The dealership was very clean and the staff was very friendly. My sales association answered all of my questions and made my experience very easy

Customer service was excellent, Suzette was very helpful and responsive to any questions or concerns I had, she stayed in contact with me until the vehicle arrived from the Texas location. I’m very pleased with Carmax