Cappellino Chevrolet

Best car buying experience we ever had - our salesperson Luann was outstanding! No pressure not your usual car buying experience. We will not only be back to buy another new car but we will be sure to tell our friends to do the same.

Best dealership I've ever dealt with, would highly recommend to anyone looking to purchase or repair a vehicle!!! Also like to give a shout out to Mike Mrowczynski best mechanic ever!!!

Had My 2013 Silverado in for service and as always the work was completed correctly and in the time promised, actually faster. Service adviser Bob Yeager is a true professional and goes the extra mile! I pass by a closer Chevy Dealership to gladly get the service needs of My truck taken care of at Cappellino

Everything with the purchase from start to finish was excellent and very professional. Thanks to Kevin for recommending Caren to handle all the details. Also, thanks to Caren for making the experience a very satisfying one. Her knowledge and expertise was beyond expectations. Thanks also to Brian for his help too. Dennis Young

Worked with a sales person told me to be there at 5pm i get there at 5 he is not there tells me to speak to another one he tells me he is leaving in 5 minutes i wait about 3 hours to get my car and the salesperson shows up about 6pm and the guy that told me he was leaving in 5 minutes still there 3 hours later!!!!

Excellent personalized service. Vince the service manager is knowledgeable and customer focused. Much better than the larger dealers in Buffalo. Highly recommended.

Outstanding service department. I called and talked to a knowledgeable person about my problem. Vince the Service Manager was great. What a refreshing difference as compared to the indifferent attitudes in those larger Chevy dealers in Buffalo. Thanks for great service, I will be back.

The staff and salespeople at Cappellino Chevrolet are friendly and welcoming, willing to hold the door for you, offer you a hand or just get you some popcorn and something to drink. They work hard to find you the car you want at a reasonable price. highly recommend giving them your business!

The salespeople at Cappellino Chevy leave nothing to desire! Caren Stevens, Kathy Becker, Bill Solak and their co-workers are thorough and honest. A pleasure doing business with them!

I bought a car from them 5 years ago and have had the service for most all the work. So I returned recently. Wow is all I can say. That ain't a good wow either. While the deal was progressing all was nice. But when I didn't respond to their sticking a $400 charge for fabric treatment that gets put on "right as it comes off the truck", (we all know that stuff costs about a buck), and a deal that didnt match the "internet deal" price, OK, I decided to look around. I didn't stick it in their face, but I decided to check around. New dealer. A swing of $750 later and the gloves came off! Called me names, insulted me, absolutely demanded I tell them where else I was going. The way I buy a car, is to not shove one against the other. Just walk out and look around. And guess what, these guys are going to try to pull the fast one, and then correct themselves when you call em on it. Really scared my poor wife and daughter - who had nothing to do with anything. Ooh man, they was evil! I know I wouldn't ever make the 20 min drive out here again. They must think that the folks that live out here are rubes and only price shoppers will come way out here. So they get the local guys and steal a little business from the majors like West Herr and Paddock and Basil. Probably the only way to survive out here. I've bought over 10 brand new cars in my life and this was the single worst experience ever. By a lot. YMMV.