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(284 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Renaldo Honda from DealerRater.

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The service took too long.

The service took too long. We had an appointment for an oil change only and was there for well over an hour. After we received the truck, we could smell burning oil for several hours as if oil was spilt on the engine. Not happy with the service and will most likely not give you that opportunity again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was good.

Service was good. I did not have any issues with getting my car serviced at Renaldo Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jheri needs to write a play by play book.

Jheri needs to write a play by play book. Renaldo Honda of Shelby awesome dealership 📓

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

You dealership is the difference between night and day

You dealership is the difference between night and day compared to Hendrick's. As a matter of fact, the reason I visited you is because of poor workmanship at Hendricks in Shelby

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They always make the repairs in a timely manner and the

They always make the repairs in a timely manner and the cost associated with them are itemized and explained if need to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything was wonderful!

Everything was wonderful! Great experience! Becca was so pleasant to work with. Also everyone was nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The staff at Renaldo Honda always greets you with a

The staff at Renaldo Honda always greets you with a smile. They are friendly and excited to answer your all of your questions and concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Asked for a quote before I signed off on anything, told

Asked for a quote before I signed off on anything, told me it was going to be 290.00, I said ok, then signed the iPad to do the work. Then charged me 470.00, I obviously complained and to make it right all they did was take 50 dollars off. I will not be returning! I’ve bought 3 cars from this dealership and this is how I’m treated?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fuel Pump was replaced at 13500 miles though recall.

Fuel Pump was replaced at 13500 miles though recall. Failed at 57600 miles. The recalled fuel pump only lasted 44000 miles. Should still be cover under a defective recall fuel pump. Also, with a 60000-mile/ 5-year warranty it should have been covered under the factory warranty. Car was to be repaired 8/29/2024 however it was finished on 9/5/5024.I had to pay for the fuel pump plus 2 tow charges. Apparently, the fuel pump was difficult to get from Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nice, friendly, knowledgeable.

Nice, friendly, knowledgeable. Clean, good coffee and water. Helpful staff. Little bit of a wait though. 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.