Skip to main content

West Herr Nissan of Williamsville

(927 reviews)
2023 consumer dealer award
View 1 awards
2023 consumer dealer award

Reviews

(927 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

I came in because my AC was blowing warm.

I came in because my AC was blowing warm. I made an appointment and they fixed it the same day with parts and stock. Great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Superior customer service.

Superior customer service. Dan Fabrizio was very knowledgeable, congenial, and made the experience comfortable. I would recommend to friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The West Herr group did everything they could to make me

The West Herr group did everything they could to make me want to purchase my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have never had bad service here at all - the staff is

I have never had bad service here at all - the staff is always friendly and takes time to explain things to non-mechanical me - this is the only place I go to for service - on a separate note Rebekah & Jarrod are just both outstanding in all that they do - REALLY!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Beyond exceptional.

Beyond exceptional. Truly a very professional, caring, dealership that hits all aspects of the car experience!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great car service today!

Great car service today! Was in and out within a half hour! Highly recommend this place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Quick, true to the word, easy to deal with and reliable

Quick, true to the word, easy to deal with and reliable work service that reflects the bill

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great people with a professional and friendly attitude.

Great people with a professional and friendly attitude. Excellent service with clear expectations and effective communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very knowledgeable-treat you as a person not just a

Very knowledgeable-treat you as a person not just a customer. Everyone helpful and polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The salespeople are very good and most helpful.

The salespeople are very good and most helpful. The service has declined over the past months.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.