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West Herr Nissan of Williamsville

(927 reviews)
2023 consumer dealer award
View 1 awards
2023 consumer dealer award

Reviews

(927 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The service was efficient- completed carefully and on

The service was efficient- completed carefully and on time. I was updated on the status of the check up and a tech issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Courteous, informative, thoughtful, and respectful.

Courteous, informative, thoughtful, and respectful. Always makes time to explain what the customer needs to know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was very helpful and did a great job.

Everyone was very helpful and did a great job. Mohammad got me right in and remember me from my last visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Appreciate the warm & friendly people.

Appreciate the warm & friendly people. Also, the clean waiting room, as well as the restrooms are appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The people in this dealership are always very helpful and

The people in this dealership are always very helpful and courteous. whenever I bring my car in for service, it is done promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone is courteous, and knowledgeable.

Everyone is courteous, and knowledgeable. I’ve been bringing my vehicle here for 7 years, and the service has always been excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was unbelievable.

Was unbelievable. Thought I would be there all day, ended up having more work done than originally planned & irlt was painless & less $$$ than I had planned for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Every time I bring my car in for service I leave

Every time I bring my car in for service I leave completely satisfied with any work performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

West Herr service department is very organized and the

West Herr service department is very organized and the team leader Arthur Luke is an excellent help in my service needs delivered complete on time as promised. His friendly explanation of the service requirements exceeded my expectations. I am happy to be a continued customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was very easy to work with and promptly took car

Everyone was very easy to work with and promptly took car of my issue. It started with a key fob and turned out to be a computer update.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.