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Mercedes-Benz of The Woodlands

(3,359 reviews)
Visit Mercedes-Benz of The Woodlands
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2022 national dealer award 2022 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (855) 253-6799 (855) 253-6799
Service (866) 286-2008 (866) 286-2008

Inventory

See all 444 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2015.
Why buy from Mercedes-Benz of The Woodlands?

The Mercedes-Benz brand of luxury vehicles are renowned for offering the finest materials and craftsmanship for car buyers in The Woodlands and Houston. So it should come as no surprise that the dealerships selling these convenience-packed technologically advanced cars and SUVs are also held to a higher standard. Mercedes-Benz of The Woodlands offers exemplary sales and service in person and an interactive website that is loaded with helpful online tools that make us more than your typical Mercedes-Benz dealer in Texas.
The Luxury of Convenience

Service center

Phone number (866) 286-2008

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Paula Alpha headshot
Paula Alpha
Finance Director
(311 reviews)
Richard Metodiev headshot
Richard Metodiev
Service Client Advisor
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Marcos Morales headshot
Marcos Morales
Sales Client Advisor
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Nic Botusan headshot
Nic Botusan
General Sales Manager
(170 reviews)
Katherine Stern headshot
Katherine Stern
Sales Client Advisor
(167 reviews)
Steven Davis headshot
Steven Davis
Service Advisor
(149 reviews)
Rosario Stahl headshot
Rosario Stahl
Sales Client Advisor
(120 reviews)
Justin Johnson headshot
Justin Johnson
New Car Manager
(107 reviews)
Erich Beasley headshot
Erich Beasley
Sales Client Advisor
(104 reviews)
Anthony Surface headshot
Anthony Surface
Sales Client Advisor
(89 reviews)
David Gonzalez headshot
David Gonzalez
Sales Client Advisor
(82 reviews)
Michael Lilley headshot
Michael Lilley
Sales Manager
(82 reviews)
Gaston Reyes headshot
Gaston Reyes
Service Advisor
(83 reviews)
Diego Aramayo headshot
Diego Aramayo
Sales Client Advisor
(62 reviews)
George Buchanan headshot
George Buchanan
Sales Client Advisor
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Luis Osawa headshot
Luis Osawa
Sales Client Advisors
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Martin Korn headshot
Martin Korn
Sales Client Advisor
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Fezan Uddin headshot
Fezan Uddin
Sales Client Advisor
(50 reviews)
Michael Thomson headshot
Michael Thomson
Sales Client Advisor
(46 reviews)
Sammy Mourtada headshot
Sammy Mourtada
Sales Client Advisor
(34 reviews)
Isaiah Martinez headshot
Isaiah Martinez
Service Advisor
(33 reviews)
Mahamane Toure headshot
Mahamane Toure
Sales Client Advisor
(17 reviews)
Ashley Mahana headshot
Ashley Mahana
BDC Manager
(13 reviews)
Trinidad Rodriguez headshot
Trinidad Rodriguez
Sales Client Advisor
(11 reviews)
Troy Williams headshot
Troy Williams
Sales Client Advisor
(6 reviews)
XAVIER VARGAS headshot
XAVIER VARGAS
Sales Client Advisor
(5 reviews)
Fred Gallucci headshot
Fred Gallucci
General Sales Manager
(123 reviews)
John Watkins headshot
John Watkins
Service Advisor
(40 reviews)
El Hadji Toure headshot
El Hadji Toure
Finance Director
(14 reviews)
Amy Rothenberger headshot
Amy Rothenberger
Director of Marketing
(21 reviews)
Kristin Bedford headshot
Kristin Bedford
Commercial Vehicle Sales Consultant
(8 reviews)
Daniel Fitzek headshot
Daniel Fitzek
CV Sales
(7 reviews)
Ghen Lozano headshot
Ghen Lozano
Sales & Service Marketing
(4 reviews)
Shannon Mayo headshot
Shannon Mayo
Director of Customer Experience
(4 reviews)
Caleb Sick headshot
Caleb Sick
Commercial Vehicle Sales Consultant
(4 reviews)
Bryan Gonzalez headshot
Bryan Gonzalez
Sales Client Advisor
(4 reviews)
Mohammed Khan headshot
Mohammed Khan
Sales Client Advisor
(2 reviews)
Amy Rothenberger headshot
Amy Rothenberger
N/A
(2 reviews)

Reviews

(3,359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of The Woodlands from DealerRater.

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I did not purchase my 2022 GLE53c4 from MBOTW however,

I did not purchase my 2022 GLE53c4 from MBOTW however, it’s the only dealership that I’ve taken it to be serviced. I will never go anywhere else. My Service Advisor Liz Rincon gets a 10 out of 10.

I did not purchase my 2022 GLE53c4 from MBOTW however,

I did not purchase my 2022 GLE53c4 from MBOTW however, it’s the only dealership that I’ve taken it to be serviced. I will never go anywhere else. My Service Advisor Liz Rincon gets a 10 out of 10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Great service experience.

Great service experience. My service advisor was Gaston Reyes - very professional and great communication throughout the process. Highly recommend service department at the Woodlands dealership.

Great service experience.

Great service experience. My service advisor was Gaston Reyes - very professional and great communication throughout the process. Highly recommend service department at the Woodlands dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Lorrie! We're thrilled to hear about your positive experience with Gaston and our service team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

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Responsive, professional and connected me to my new

Responsive, professional and connected me to my new Sprinter. Above and beyond service on my new van

Responsive, professional and connected me to my new

Responsive, professional and connected me to my new Sprinter. Above and beyond service on my new van

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback, mshumphrey! We're thrilled to hear you had a great experience and that our team went above and beyond to help you with your new Sprinter. We look forward to serving you again!

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I can always depend on good reliable advice and quick

I can always depend on good reliable advice and quick service when I bring in my Mercedes.

I can always depend on good reliable advice and quick

I can always depend on good reliable advice and quick service when I bring in my Mercedes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Joel! We're thrilled to hear that you consistently receive reliable advice and quick service. Our team is dedicated to ensuring a great experience for our customers, and your feedback means a lot to us!

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Not pushy, stayed in contact.

Not pushy, stayed in contact. Would have loved to make a deal. Unfortunately that didn’t happen. No fault of the salesman

Not pushy, stayed in contact.

Not pushy, stayed in contact. Would have loved to make a deal. Unfortunately that didn’t happen. No fault of the salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Thanks for the great feedback, Mike! We're glad to hear you appreciated the approach of our team. We hope to have the opportunity to work with you again in the future and help you find the perfect vehicle!

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We always have great service at this dealership, from the

We always have great service at this dealership, from the intake team, to the service techs. We appreciate the good service and knowing our car is always in good hands here.

We always have great service at this dealership, from the

We always have great service at this dealership, from the intake team, to the service techs. We appreciate the good service and knowing our car is always in good hands here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, tpeeples! We're thrilled to hear you consistently receive great service from our team. Your trust in us means a lot, and we look forward to continuing to provide you with excellent care for your vehicle. See you next time!

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The tradition of efficient and professional service

The tradition of efficient and professional service experience continued this past week with Steve Davis, our service advisor. Of course, Steve is a member of a team that works efficiently and communicates well and moreover, timely.

The tradition of efficient and professional service

The tradition of efficient and professional service experience continued this past week with Steve Davis, our service advisor. Of course, Steve is a member of a team that works efficiently and communicates well and moreover, timely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review, Stephencoates1! We're thrilled to hear that Steve and our team provided you with efficient and professional service. Your satisfaction is our priority, and we appreciate your recognition of our commitment to timely communication. Looking forward to serving you again!

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Facility is well maintained, as is the service area.

Facility is well maintained, as is the service area. Staff is friendly and helpful. Service was fast and

Facility is well maintained, as is the service area.

Facility is well maintained, as is the service area. Staff is friendly and helpful. Service was fast and

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review, jphanson1! We're thrilled to hear you had a great experience with our friendly staff and efficient service. Your support means a lot to us, and we look forward to welcoming you back soon!

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Katherine and staff went above and beyond to make our car

Katherine and staff went above and beyond to make our car buying experience great and easy. Our 2nd purchase, not our last.

Katherine and staff went above and beyond to make our car

Katherine and staff went above and beyond to make our car buying experience great and easy. Our 2nd purchase, not our last.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, dmdupre! We’re thrilled to hear about your positive experience with Katherine and the team. We appreciate your loyalty and look forward to assisting you with your next purchase!

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I bought a sprinter van couple years ago, every time that

I bought a sprinter van couple years ago, every time that I bought the van for service. They do it very professional. I am very pleased with the vejan, and with the Service.

I bought a sprinter van couple years ago, every time that

I bought a sprinter van couple years ago, every time that I bought the van for service. They do it very professional. I am very pleased with the vejan, and with the Service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Herlindo! We're thrilled to hear about your positive experience with our service team and your sprinter van. Your satisfaction means a lot to us, and we look forward to continuing to provide you with excellent service in the future!

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