Reviews
Great same day Maintenance Service by Liz Rincon and the
Great same day Maintenance Service by Liz Rincon and the Techs - in addition, a rotating noise was diagnosed as a faulty belt tensioner, parts were in stock, repairs made and I had my amazing SL63R back before Rush Hour traffic - Thanks and well done
Great same day Maintenance Service by Liz Rincon and the
Great same day Maintenance Service by Liz Rincon and the Techs - in addition, a rotating noise was diagnosed as a faulty belt tensioner, parts were in stock, repairs made and I had my amazing SL63R back before Rush Hour traffic - Thanks and well done
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marcos, put a deal together for me after hours and called
Marcos, put a deal together for me after hours and called the general manager to get approval. Then he secured all the information needed for the finance department. Upon arrival I was in and out with a new car in the less the an hour. It was a very pleasant buying experience from sales to finance to delivery of my new car. Thank you MB of The Woodlands you guys rock!
Marcos, put a deal together for me after hours and called
Marcos, put a deal together for me after hours and called the general manager to get approval. Then he secured all the information needed for the finance department. Upon arrival I was in and out with a new car in the less the an hour. It was a very pleasant buying experience from sales to finance to delivery of my new car. Thank you MB of The Woodlands you guys rock!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I did not purchase my 2022 GLE53c4 from MBOTW however,
I did not purchase my 2022 GLE53c4 from MBOTW however, it’s the only dealership that I’ve taken it to be serviced. I will never go anywhere else. My Service Advisor Liz Rincon gets a 10 out of 10.
I did not purchase my 2022 GLE53c4 from MBOTW however,
I did not purchase my 2022 GLE53c4 from MBOTW however, it’s the only dealership that I’ve taken it to be serviced. I will never go anywhere else. My Service Advisor Liz Rincon gets a 10 out of 10.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service experience.
Great service experience. My service advisor was Gaston Reyes - very professional and great communication throughout the process. Highly recommend service department at the Woodlands dealership.
Great service experience.
Great service experience. My service advisor was Gaston Reyes - very professional and great communication throughout the process. Highly recommend service department at the Woodlands dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Lorrie! We're thrilled to hear about your positive experience with Gaston and our service team. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Responsive, professional and connected me to my new
Responsive, professional and connected me to my new Sprinter. Above and beyond service on my new van
Responsive, professional and connected me to my new
Responsive, professional and connected me to my new Sprinter. Above and beyond service on my new van
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic feedback, mshumphrey! We're thrilled to hear you had a great experience and that our team went above and beyond to help you with your new Sprinter. We look forward to serving you again!
I can always depend on good reliable advice and quick
I can always depend on good reliable advice and quick service when I bring in my Mercedes.
I can always depend on good reliable advice and quick
I can always depend on good reliable advice and quick service when I bring in my Mercedes.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Joel! We're thrilled to hear that you consistently receive reliable advice and quick service. Our team is dedicated to ensuring a great experience for our customers, and your feedback means a lot to us!
Not pushy, stayed in contact.
Not pushy, stayed in contact. Would have loved to make a deal. Unfortunately that didn’t happen. No fault of the salesman
Not pushy, stayed in contact.
Not pushy, stayed in contact. Would have loved to make a deal. Unfortunately that didn’t happen. No fault of the salesman
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for the great feedback, Mike! We're glad to hear you appreciated the approach of our team. We hope to have the opportunity to work with you again in the future and help you find the perfect vehicle!
We always have great service at this dealership, from the
We always have great service at this dealership, from the intake team, to the service techs. We appreciate the good service and knowing our car is always in good hands here.
We always have great service at this dealership, from the
We always have great service at this dealership, from the intake team, to the service techs. We appreciate the good service and knowing our car is always in good hands here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, tpeeples! We're thrilled to hear you consistently receive great service from our team. Your trust in us means a lot, and we look forward to continuing to provide you with excellent care for your vehicle. See you next time!
The tradition of efficient and professional service
The tradition of efficient and professional service experience continued this past week with Steve Davis, our service advisor. Of course, Steve is a member of a team that works efficiently and communicates well and moreover, timely.
The tradition of efficient and professional service
The tradition of efficient and professional service experience continued this past week with Steve Davis, our service advisor. Of course, Steve is a member of a team that works efficiently and communicates well and moreover, timely.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review, Stephencoates1! We're thrilled to hear that Steve and our team provided you with efficient and professional service. Your satisfaction is our priority, and we appreciate your recognition of our commitment to timely communication. Looking forward to serving you again!
Facility is well maintained, as is the service area.
Facility is well maintained, as is the service area. Staff is friendly and helpful. Service was fast and
Facility is well maintained, as is the service area.
Facility is well maintained, as is the service area. Staff is friendly and helpful. Service was fast and
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review, jphanson1! We're thrilled to hear you had a great experience with our friendly staff and efficient service. Your support means a lot to us, and we look forward to welcoming you back soon!