Reviews
Took my Outlander Sport for a service and fix some
Took my Outlander Sport for a service and fix some issues. Excellent customer service. Laura is very friendly and did a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Laura took care of us from beginning to the day we picked
Laura took care of us from beginning to the day we picked up. Great communication!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I took my Mitsubishi in for an oil change, and it was
I took my Mitsubishi in for an oil change, and it was ready in about an hour, Thank you service department. You do a wonderful job..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A big thanks to all the staff that serviced my car on
A big thanks to all the staff that serviced my car on Saturday. Awesome Team. Congrats.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Fast service.
Fast service. I suggest promotions or combos in service and mantenance and inform them firts
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
My issue was not resolved with my original appointment,
My issue was not resolved with my original appointment, however, I had to take my husbands appointment to get the technician to troubleshoot the issue with the AC. The dealership did however take my car in first and resolved the issue. I feel like they need more help or qualified technicians at the service department to help customers and satisfy their customers. I was very irritated at first and wanted to switch to Nissan also convince my husband to do the same since we have two Mitsubishi and we are repeat customers but I am willing to give them another opportunity to redeemed themselves.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@universitymitsubishi.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Thank you, very fast, the people is very friendly, 100%
Thank you, very fast, the people is very friendly, 100% recommended for new services thanks again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Had a appointment oil and tire rotation they were all
Had a appointment oil and tire rotation they were all terrific and it all explained to me it’s a place I would recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
Very nice staff.
Very nice staff. Promised to have parts in to repair known defect and it has been a month and still waiting. I giving this review a 4 because of Laura G and Ray's customer service, I would give a 5 if the wait for parts was not that long.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very good service.
Very good service. Only negative is the time it takes to get an oil change
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair