Hanover Autoworks

Reviews

3.0 out of 5 3.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 30, 2017

    I had a test drive 2 days ago and liked the car. We agreed on everything with the sales manager Rick Burke . The day before the delivery they found many... excuses not to sell the car. First they come up with the thing that the tires will not arrive. Then they stated that the insurance company that they work with (who will handle the plate, title etc) cannot send an offer within a day. (which you can get in 5 minutes from GEICO by the way) Then they come up with asking for different checks and do not accept personal checks. (which Rick told me couple of hours ago that they would be OK with one personal check covering everything) They are so disorganized! I needed the car urgently and too pity for them that they lost a 20k deal! They just said sorry and they were out! This is a very small dealer and if you dont have any expectation to be treated professionally this might be still a good fit for you. Otherwise dont waste your time here!

    1.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 7 found this review helpful. Did you?
  • 5.0 out of 5
    April 20, 2017

    I was hesitant to shop at small used car lots but I'm sure glad I did. Rick and John were very welcoming and went above and beyond. They were completely... honest about how much they purchased their vehicle and I mean showing the paperwork and all! They took a day to try to get me the best value for my trade in, put new tires, rotors and brakes and every vehicle they sell. I mean you can't beat that! Do not pass these guys up, highly recommend!

    5.0 out of 5
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    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?