Reviews
Write a reviewMe and my wife are moving from Buell Idaho to Astoria Oregon and we are driving separate Cars I am in a 2019 gmc Yukon and she is in a 2015 subaru outback..the gmc broke down on highway in middle of the night and we use the subaru to get to a hotel..And with are luck in the morning the subaru had a check engine light and was runned ruf.The subaru team got use inb with in 30 mins and fixed the issue before arer GMC got there on tow truck.Tuck was in with in a hour and its problem was also corrected.. all in all in and out with 2 unscheduled vehicles in less then 3 hours and we were back on the road.. Thank You Tonkin of the gorge..
Me and my wife are moving from Buell Idaho to Astoria Oregon and we are driving separate Cars I am in a 2019 gmc Yukon and she is in a 2015 subaru outback..the gmc broke down on highway in middle of the night and we use the subaru to get to a hotel..And with are luck in the morning the subaru had a check engine light and was runned ruf.The subaru team got use inb with in 30 mins and fixed the issue before arer GMC got there on tow truck.Tuck was in with in a hour and its problem was also corrected.. all in all in and out with 2 unscheduled vehicles in less then 3 hours and we were back on the road.. Thank You Tonkin of the gorge..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The dealership was very responsive when we were buying a car. Once we made the purchase and needed assistance to resolve a discrepancy, we could not get a call back. Their website advertised a remote start. Now we are told it will cost an additional $800 for the remote start. This is false advertising and we want a manager to call us. But after numerous attempts over the last 1.5 weeks, nobody has returned our message. I highly recommend against this dealership.
The dealership was very responsive when we were buying a car. Once we made the purchase and needed assistance to resolve a discrepancy, we could not get a call back. Their website advertised a remote start. Now we are told it will cost an additional $800 for the remote start. This is false advertising and we want a manager to call us. But after numerous attempts over the last 1.5 weeks, nobody has returned our message. I highly recommend against this dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Tonkin of the Gorge did a thorough job in a timely manner. All staff were pleasant and accommodating…sympathetic to my need to be home by dark. Highly recommend!!!
Tonkin of the Gorge did a thorough job in a timely manner. All staff were pleasant and accommodating…sympathetic to my need to be home by dark. Highly recommend!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This was my first experience in servicing my Subaru at Tonkin, having recently moved from Spokane, WA. I found the service to be excellent and was especially impressed when the mechanic showed me the dirt on the cabin and engine filters and quoted the price to replace them. I don’t recall that ever being brought to my attention in the many years I’ve owned Subarus. Diane H.
This was my first experience in servicing my Subaru at Tonkin, having recently moved from Spokane, WA. I found the service to be excellent and was especially impressed when the mechanic showed me the dirt on the cabin and engine filters and quoted the price to replace them. I don’t recall that ever being brought to my attention in the many years I’ve owned Subarus. Diane H.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
As s always the service department was great. Job completed in a timely manner. Waiting area was clean and comfortable.
As s always the service department was great. Job completed in a timely manner. Waiting area was clean and comfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thorough. Fast. Respectful. Was very impressed by the staff and completion of work in a timely and professional manner.
Thorough. Fast. Respectful. Was very impressed by the staff and completion of work in a timely and professional manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very happy we could do business in The Gorge —— Tonkin Subaru, was extremely professional from start to finish
Very happy we could do business in The Gorge —— Tonkin Subaru, was extremely professional from start to finish
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
For my immediate need, dealership was responsive and accommodating . Service was thorough. Note was made on unresolved camera I’d issue. Dealership to contact Subaru tech for possible resolution and notify me.
For my immediate need, dealership was responsive and accommodating . Service was thorough. Note was made on unresolved camera I’d issue. Dealership to contact Subaru tech for possible resolution and notify me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome customer service! I love it here. Thank you very much. I would drive an hour to get my oil change at this place. I appreciate the wonderful customer service from the start to the end!
Awesome customer service! I love it here. Thank you very much. I would drive an hour to get my oil change at this place. I appreciate the wonderful customer service from the start to the end!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They are always friendly, prompt and thorough. They make us feel valued as a customer. We feel that they check all areas of our vehicle to ensure it's a safe vehicle.
They are always friendly, prompt and thorough. They make us feel valued as a customer. We feel that they check all areas of our vehicle to ensure it's a safe vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair