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Tonkin Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (90 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30am
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 10:00pm–6:00pm Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (90 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Me and my wife are moving from Buell Idaho to Astoria Oregon and we are driving separate Cars I am in a 2019 gmc Yukon and she is in a 2015 subaru outback..the gmc broke down on highway in middle of the night and we use the subaru to get to a hotel..And with are luck in the morning the subaru had a check engine light and was runned ruf.The subaru team got use inb with in 30 mins and fixed the issue before arer GMC got there on tow truck.Tuck was in with in a hour and its problem was also corrected.. all in all in and out with 2 unscheduled vehicles in less then 3 hours and we were back on the road.. Thank You Tonkin of the gorge..

Me and my wife are moving from Buell Idaho to Astoria Oregon and we are driving separate Cars I am in a 2019 gmc Yukon and she is in a 2015 subaru outback..the gmc broke down on highway in middle of the night and we use the subaru to get to a hotel..And with are luck in the morning the subaru had a check engine light and was runned ruf.The subaru team got use inb with in 30 mins and fixed the issue before arer GMC got there on tow truck.Tuck was in with in a hour and its problem was also corrected.. all in all in and out with 2 unscheduled vehicles in less then 3 hours and we were back on the road.. Thank You Tonkin of the gorge..

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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The dealership was very responsive when we were buying a car. Once we made the purchase and needed assistance to resolve a discrepancy, we could not get a call back. Their website advertised a remote start. Now we are told it will cost an additional $800 for the remote start. This is false advertising and we want a manager to call us. But after numerous attempts over the last 1.5 weeks, nobody has returned our message. I highly recommend against this dealership.

The dealership was very responsive when we were buying a car. Once we made the purchase and needed assistance to resolve a discrepancy, we could not get a call back. Their website advertised a remote start. Now we are told it will cost an additional $800 for the remote start. This is false advertising and we want a manager to call us. But after numerous attempts over the last 1.5 weeks, nobody has returned our message. I highly recommend against this dealership.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Tonkin of the Gorge did a thorough job in a timely manner. All staff were pleasant and accommodating…sympathetic to my need to be home by dark. Highly recommend!!!

Tonkin of the Gorge did a thorough job in a timely manner. All staff were pleasant and accommodating…sympathetic to my need to be home by dark. Highly recommend!!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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This was my first experience in servicing my Subaru at Tonkin, having recently moved from Spokane, WA. I found the service to be excellent and was especially impressed when the mechanic showed me the dirt on the cabin and engine filters and quoted the price to replace them. I don’t recall that ever being brought to my attention in the many years I’ve owned Subarus. Diane H.

This was my first experience in servicing my Subaru at Tonkin, having recently moved from Spokane, WA. I found the service to be excellent and was especially impressed when the mechanic showed me the dirt on the cabin and engine filters and quoted the price to replace them. I don’t recall that ever being brought to my attention in the many years I’ve owned Subarus. Diane H.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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As s always the service department was great. Job completed in a timely manner. Waiting area was clean and comfortable.

As s always the service department was great. Job completed in a timely manner. Waiting area was clean and comfortable.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Thorough. Fast. Respectful. Was very impressed by the staff and completion of work in a timely and professional manner.

Thorough. Fast. Respectful. Was very impressed by the staff and completion of work in a timely and professional manner.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very happy we could do business in The Gorge —— Tonkin Subaru, was extremely professional from start to finish

Very happy we could do business in The Gorge —— Tonkin Subaru, was extremely professional from start to finish

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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For my immediate need, dealership was responsive and accommodating . Service was thorough. Note was made on unresolved camera I’d issue. Dealership to contact Subaru tech for possible resolution and notify me.

For my immediate need, dealership was responsive and accommodating . Service was thorough. Note was made on unresolved camera I’d issue. Dealership to contact Subaru tech for possible resolution and notify me.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Awesome customer service! I love it here. Thank you very much. I would drive an hour to get my oil change at this place. I appreciate the wonderful customer service from the start to the end!

Awesome customer service! I love it here. Thank you very much. I would drive an hour to get my oil change at this place. I appreciate the wonderful customer service from the start to the end!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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They are always friendly, prompt and thorough. They make us feel valued as a customer. We feel that they check all areas of our vehicle to ensure it's a safe vehicle.

They are always friendly, prompt and thorough. They make us feel valued as a customer. We feel that they check all areas of our vehicle to ensure it's a safe vehicle.

Rating breakdown (out of 5):
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Buying process
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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