Reviews
Good Service
The service advisor was willing to listen to my concerns and kept me updated as to the progress on the work being done. The text/ email service updates and online estimate approvals and payments were convenient.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, Steven. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Ryan Coe, GM, rcoe@foxmotors.com
Clean facilities.
Comfortable waiting area. Good explanation of service by service advisor. Service advisor followed up after the day of service to be sure I was satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Robert. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Ryan Coe, GM, rcoe@foxmotors.com
Great Service.
Everyone is courteous , helpful.Does a great job.Quality of repairs and customer service are over the top.But the labor costs are very high.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Brenda! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Ryan Coe, GM, rcoe@foxmotors.com
Thanks
It was very straight forward, no attempt at adding on additional sales, much appreciated in this time. Everyone I dealt with was friendly and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pat, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. All the best, Ryan Coe, GM, rcoe@foxmotors.com
Great buying experience
Very easy to deal with. Any questions were answered promptly. Kept up to date on what was going on throughout the buying process. Haley Teerman did a great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review, Joseph. We are pleased to hear that Haley was able to provide an efficient and overall positive experience. We look forward to working with you again soon! Best, Ryan Coe, GM, rcoe@foxmotors.com
Fox Subaru
As soon as we drove up, Justin greeted us and explained what our first visit would involve. He answered our questions and was very professional. We are happy to have an excellent service department to take our vehicle to when needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donna, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Justin does for Fox Subaru and our customers. Hope to see you again soon! Best, Ryan Coe, GM, rcoe@foxmotors.com
Buying made easy
I knew the car I wanted before going in and Fox had it on the lot. My salesman was great. After the car was prepped, Nick picked me up at home and took me to the dealership so I could drive it home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best regards, Ryan Coe, GM, rcoe@foxmotors.com
Fox Subaru
They had the car I wanted in stock, the showroom was bright and spacious, and all the staff I interacted with were friendly and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paige, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great service, clean faciality, caring sales rep
Nick Snyder was very knowledgeable and professional. I enjoyed working with him. Great service and clean faciality. Nick is a very caring person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review, Forrest. We are pleased to hear that Nick was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great Service
No one was pushy. Nick let us take our time to look and test drive different vehicles. He discussed several options and let us take our time with the purchase even with a last minute change in what color we wanted as well. I did not feel any pressure to purchase but knew that Subaru would be my choice this time. I cannot wait to drive it, but am pleasantly surprised with the great service that we received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rebecca, we loved reading this review! Happy customers are our aim, and it appears Nick really hit the bullseye. We'll make sure to share your experience with him, and if you have any further questions or worries, we're always available to help. All the best, Ryan Coe, GM, rcoe@foxmotors.com